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• Provide virtual library assistance to students and faculty through appointments, email, and other online communication channels • Maintain regular schedule of availability for library research assistance appointments • Respond to inquiries submitted through the library email account and ensure timely resolution or referral of questions • Assist with the creation and maintenance of LibGuides, library webpages, and digital learning content • Assist with the scheduling, hosting, and presentation of introductory Library Classroom visits • Support library outreach initiatives, workshops, webinars, and activities designed to increase awareness and utilization of library resources • Assist students in navigating academic databases, e-books, and other digital resources, and provide guidance on effective research strategies and the use of scholarly resources • Maintain accurate records of appointments, inquiries, and completed projects • Assist with special projects related to library services, instructional support, and student success initiatives • Remain informed about library resources, university policies, and emerging technologies relevant to academic research and learning • Troubleshoot basic issues related to library databases and electronic resources and refer technical issues, as appropriate. • Handles other projects and tasks as needed
• Bachelors degree or equivalent combination of education and experience • Strong written and verbal communication skills • Proficiency with Microsoft Office Suite and Google Workplace • Strong organizational skills and attention to detail • Ability to work independently in a remote environment • Master of Library and Information Science; or equivalent professional experience (preferred) • Experience in higher education settings such as libraries, academic support centers, or tutoring environments (preferred) • Familiarity with academic database research and scholarly resources (preferred) • Experience creating instructional materials, tutorials, videos, or online learning content (preferred) • Experience with LibGuides and information literacy instruction (preferred) • Experience providing virtual support services (preferred)
• Strong, guiding values that drive everything we do • Outstanding benefits to support your well-being • The opportunity to make a meaningful impact every day
Apply Now🕒 3 days ago
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