
201 - 500 employees
🏥 Healthcare
Healthcare
Whakarongorau Aotearoa // New Zealand Telehealth Services is a provider of remote clinical and screening services in New Zealand. The organisation’s website lists telehealth services, screening services and after‑hours services, and provides information about careers, news, privacy and contact details. The site indicates it offers patient-facing remote care and triage options accessible outside standard hours.
🔥 4 minutes ago
🇳🇿 New Zealand – Remote
💵 NZ$27 - NZ$31 / hour
⏱ Part Time
🟢 Junior
🟡 Mid-level
✨ Advisor
🚫👨🎓 No degree required
👻 Ghost score 0%
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201 - 500 employees
🏥 Healthcare
Healthcare
Whakarongorau Aotearoa // New Zealand Telehealth Services is a provider of remote clinical and screening services in New Zealand. The organisation’s website lists telehealth services, screening services and after‑hours services, and provides information about careers, news, privacy and contact details. The site indicates it offers patient-facing remote care and triage options accessible outside standard hours.
• Provide evidence-informed, person-centred support to people and whānau affected by family and sexual harm • Conduct assessments, identify risk factors, and support development of safety and support plans • Use advanced communication and counselling skills in complex situations • Provide guidance, coaching, and support to other advisors • Build and maintain relationships with internal and external stakeholders and support services • Recognise and address barriers affecting access to support, wellbeing, and outcomes • Contribute to continuous improvement and promote best practice • Maintain accurate records and ensure service delivery meets organisational, contractual, and professional standards • Work within a dynamic 24/7 service across a range of shifts
• Relevant tertiary qualification (or working towards) in counselling, psychology, social work, psychotherapy, or a related discipline, or 2+ years’ experience supporting individuals impacted by family violence or sexual harm • Working towards registration with a relevant body within the Mental Health and Addictions field • Experience of supervision or coaching • Ideally, 6+ months’ experience working in Telehealth or a similar role, such as helplines, eTherapy, face-to-face counselling or therapy • In-depth understanding of family and sexual harm dynamics • Strong communication, active listening, and counselling skills • Ability to exercise sound judgement and make informed decisions in complex situations • Experience managing sensitive and challenging conversations with professionalism and empathy • Strong planning and organisational skills, with ability to manage competing priorities • Collaborative approach and ability to coach, influence, and motivate others positively • Ability to work effectively with people from diverse cultures and backgrounds • Commitment to learning, feedback, and continuous improvement • Flexibility to work a range of shifts in a 24/7 service; overnight and weekend availability highly regarded
• Ongoing professional development and opportunities to grow your telehealth practice • Meaningful work supporting people through some of their most challenging moments • Flexible hybrid working options, including working from home • Penal rates for eligible overnight, weekend and public holiday shifts • Access to kaimahi benefits and retail discounts • Wellbeing support including EAP and purchasing additional leave
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