Category Associate

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Whatnot

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏪 Marketplace

🛍️ eCommerce

💰 $260M Series D on 2022-07

Marketplace • eCommerce

Whatnot is a dynamic online marketplace platform that facilitates live shopping experiences. Users can buy, sell, and discover products they love, engaging in a community-driven environment through live shows. Whatnot ensures a secure shopping experience by vetting sellers and offering protection for unsatisfactory purchases. The company values privacy, providing consent management tools for their users to control cookie usage and personal data processing.

📋 Description

• Go-to expert of your category • Become the go-to expert on your category, including seller/buyer dynamics, community channels, influencers, and product nuances • Become the face of Whatnot for the community of sellers and buyers that you represent • Source and reach out to sellers to convince them to join and grow their business on Whatnot. • Leverage social media, outbound channels, and in-person events • Partner with new sellers and strategic partners to build big businesses on Whatnot • Build and execute seller growth plans to unlock category growth • Spearhead diverse seller marketing initiatives, such as organizing offline events, influencer partnerships • Use basic data analytics skills (SQL) to derive insights from projects and enhance process efficiency • Utilize key data points to assess category growth, success, and areas for improvement, driving continuous iteration

🎯 Requirements

• 3+ years of experience working in sales and/or account management function, specifically working with top business partners, streamers, and/or creators • You are scrappy and flexible enough to work in an ambiguous environment with limited guidance • Specific knowledge of Salesforce, AirTable, Sigma, and other tools to expertly manage your accounts • You have business acumen, are deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights • You are comfortable navigating ambiguity and have a strong inclination to dive deep, problem-solve, and adapt quickly in evolving environments • You speak fluent English and native Japanese with a deep understanding of Japan cultural and community dynamics

🏖️ Benefits

• Generous Holiday and Time off Policy • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work