Renewal and Expansion Specialist – LATAM

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Whippy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

☁️ SaaS

🎯 Recruiter

SaaS • Recruitment

Whippy is an omnichannel AI communications platform that provides AI assistants to automate recruiting, sales, support, and reception tasks. Its cloud-based tools (SMS, voice/VoIP, chatbots, campaigns, automations and integrations) let teams scale communications, reduce hiring and support costs, and improve engagement across languages and channels. Whippy targets businesses that need to streamline candidate outreach, customer support, and lead qualification with 24/7 AI coworkers.

📋 Description

• Run commercial calls with existing customers including renewals, upgrades, downgrades, expansions, and billing conversations • Do contract math live on customer calls • Draft and send contracts for existing customers • Own Stripe-related billing issues for existing accounts • Partner with CSMs on account health signals • Plant seeds for cross-sell and new products during renewal calls • Maintain accurate records of contract terms, renewal dates, and commercial commitments

🎯 Requirements

• Real direct customer-facing commercial experience • Ability to do proration and package comparison math live on a call • Composure under pressure • Contract and billing fluency • Experience with Stripe or a similar billing platform • Strong written English • Ambition to grow into a broader commercial or revenue operations role

🏖️ Benefits

• Competitive compensation based on experience • Monthly performance bonuses tied to net revenue retention and expansion • WeWork membership • Flexible work arrangements • Professional development opportunities