Senior Product Manager

🕒 December 12, 2025

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Logo of Whisker

Whisker

501 - 1000 employees

👥 B2C

🛍️ eCommerce

🧘 Wellness

💰 $31M Private Equity Round on 2019-12

B2C • eCommerce • Wellness

Whisker is a company that revolutionizes pet care with its innovative products, primarily focused on making life easier for cat parents. Founded by Brad Baxter, Whisker offers products like the Litter-Robot, a self-cleaning litter box, and the Feeder-Robot, all aimed at reducing daily pet care chores. With over 20 years of experience and a team of over 500 employees, Whisker continues to lead in the realm of connected pet care, bringing advanced pet care solutions to over a million customers worldwide. The company leverages technology to create products that enhance the well-being of both pets and their owners, supported by a mobile app providing helpful insights. Whisker's dedication to innovation is evidenced by their 65+ global patents, all while maintaining American design, assembly, and service for quality assurance.

📋 Description

• Build strong relationships across Operations, Engineering, Data Science, Program Management Marketing, and partner-facing teams to understand existing workflows and how product decisions are made today. • Help shape the product management function by developing clearer operating rhythms, shared practices, and improved alignment across teams. • Lead one of our highest-impact early initiatives: delivering a redesigned and refactored enterprise partner dashboard that enhances clarity, usability, and customer value. • Translate business needs, customer insights, and operational realities into clear product requirements, user stories, and sequencing plans. • Develop wireframes and user flows that guide understanding, prioritization, and execution across engineering and design partners. • Manage the full product lifecycle—including discovery, planning, development, release, and iterative improvement—for the initiatives under your stewardship. • Drive cross-functional coordination with Engineering, QA, Operations, Marketing and Program Management to ensure smooth delivery and alignment. • Lead user acceptance testing and ensure that all releases meet a high standard of quality and reliability. • Provide Tier 2 product expertise for escalated issues, helping diagnose root causes and ensuring insights are translated into future improvements. • Engage with internal teams and external partners to gather detailed input and validate product decisions. • Work across the full suite of internal and external product experiences—helping establish coherence, shared standards, and scalable patterns

🎯 Requirements

• 7+ years of product management experience, ideally in customer-facing or enterprise-oriented software environments. • Proven experience building structure and alignment in settings where product responsibilities are distributed or evolving. • Strong ability to partner with cross-functional teams, including Engineering, QA, Data Science, Operations, and Marketing. • Proficiency in creating wireframes, user flows, and conceptual designs using tools such as Figma. • Experience shaping product processes—roadmapping, prioritization, requirement development, and planning cycles. • Familiarity with core API concepts and the ability to translate product needs into clear, API-related requirements for engineering teams. • Hands-on experience diagnosing complex product issues, managing escalations, and validating product readiness. • Strong communication and analytical skills—able to synthesize complex inputs and articulate clear recommendations. • Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related discipline.

🏖️ Benefits

• Competitive compensation • Comprehensive benefits

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