Market Manager

🕒 June 28

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Logo of Whistle Express Car Wash

Whistle Express Car Wash

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Oversee day‑to‑day operations for 4–8 express carwash sites • Conduct regular site visits to check wash quality, cleanliness, staffing, and compliance. • Help Site Managers execute company standards and follow standard operating procedures • Assist with scheduling, labor planning, and task delegation during busy periods or staffing gaps • Coach and support Site Managers to build strong, engaged teams • Assist in hiring, onboarding, and training front‑line team members and future leaders • Support performance management by giving clear, direct feedback • Ensure every location delivers fast, friendly, and consistent service • Support Site Managers in resolving customer concerns when needed • Help drive membership engagement and service quality across the area • Ensure consistent adherence to safety rules, equipment handling guidelines, and chemical management • Verify that all sites maintain required cleanliness, equipment checks, and daily/weekly routines • Identify operational gaps and help Site Managers close them quickly • Monitor daily equipment performance and partner with maintenance teams to schedule repairs • Help coordinate preventative maintenance and follow‑up on work orders • Review location‑level KPIs with Site Managers and help build action plans for improvement • Share performance updates with the Market Director, including risks and opportunities

🎯 Requirements

• 3+ years of leadership experience in express carwash, retail, service, or field operations • Experience managing or supporting multiple locations preferred • Strong communication, coaching, and problem‑solving skills • Ability to travel daily between assigned locations • Comfort working around mechanical equipment and in outdoor environments • Ability to stand and walk sites for extended periods • Ability to lift 25–50 pounds as needed during site visits • Ability to work outdoors year‑round

🏖️ Benefits

• Fast, friendly, and consistent service • Positive, safe, and productive work environment

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