Market Trainer

🕒 June 28

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Logo of Whistle Express Car Wash

Whistle Express Car Wash

1001 - 5000 employees

Founded 2014

🚘 Automotive

👥 B2C

Automotive • B2C

Whistle Express Car Wash is a regional express car wash operator in Ohio. The company runs multiple drive-through locations (examples listed in Canton, Medina, and Brunswick) and sells tiered unlimited monthly wash membership plans (prices vary by location). It offers a mobile app and online portal to buy and manage plans, promotes occasional promotional offers, and provides complimentary detail-center amenities on-site such as vacuums, interior and glass cleaners, microfiber towels, and mat cleaners. The website also references fleet services and standard store information (locations, careers, contact).

📋 Description

• Deliver consistent, high-quality training across all car wash locations within an assigned market • Onboard and develop team members through hands-on, in-tunnel, and on-site training • Ensure employees understand car wash processes, equipment safety, and guest service standards • Train on chemical usage, titration basics, preventative maintenance tasks, and tunnel readiness • Certify team members on SOPs, wash quality, guest experience, upselling standards, and safety • Serve as the primary trainer for market-level new site openings • Deliver pre-opening and opening-week training for all roles • Conduct on-site visits to evaluate skill levels and observe wash quality • Document training hours, certifications, checklists, and skill verifications • Evaluate performance trends to uncover training gaps at the site, team, or regional level

🎯 Requirements

• 1–3 years of experience in car wash operations, tunnel operations, or maintenance • Strong understanding of tunnel equipment, basic troubleshooting, and wash-quality standards • Experience coaching or training frontline employees or leaders • Strong communication and facilitation skills • Ability to work in fast-paced outdoor environments around moving equipment • Valid driver’s license and ability to travel regularly within the market • Experience as Site Manager, Assistant Site Manager, Market Technician, or similar role (preferred) • Experience training or instructing in a field environment (preferred) • Familiarity with chemical systems, preventative maintenance routines, or tunnel safety protocols (preferred) • Experience using LMS tools, digital training programs, or SOP systems (preferred) • Bilingual (if relevant to market) (preferred)

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