Community Team Member – Part-time, Freelance

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Who Gives A Crap

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🛍️ eCommerce

🌍 Social Impact

🤲 Charity

💰 $41.5M Series A on 2021-09

eCommerce • Social Impact • Charity

Who Gives A Crap is a socially responsible company that donates 50% of its profits to clean water and sanitation non-profits around the globe, helping those in need gain access to these essential services. The company specializes in eco-friendly products, primarily focusing on toilet paper made from bamboo, alongside other sustainable household items such as tissues and kitchen roll. Known for its environmental impact, Who Gives A Crap aims to reduce deforestation while also maintaining a strong commitment to social impact and charitable causes.

📋 Description

• Deliver exceptional, human customer support experiences across social media channels • Manage high-volume interactions and ensure brand voice with empathy • Problem solve independently before escalating issues • Share insights to improve customer service processes

🎯 Requirements

• 2-3 years of experience managing social media support for high-volume brands • Ability to handle difficult or sensitive situations in a public forum • Strong writing skills • Experience with Zendesk, Sprout Social, and Shopify • Cultural awareness for AU, UK, and US markets

🏖️ Benefits

• Competitive, market informed salaries • Meaningful support towards healthcare for team around the world • Generous paid leave • Tailored learning and development opportunities • Free toilet paper