Business Analyst I, II, III – Claims

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Windward Risk Managers

201 - 500 employees

🤝 B2B

💸 Finance

B2B • Finance

Windward Risk Managers is a company that provides home insurance management services by partnering with insurance carriers and independent agents to offer homeowners, condominium, renters, DP3, and landlord insurance products. They coordinate claims services, inspections, and customer support while providing resources such as blogs, guides, and tools to help policyholders and agents. Windward emphasizes strong carrier relationships, fast claims response, and a high-quality customer experience.

📋 Description

• Partner with Claims leadership and staff to understand, document, and analyze current workflows, systems, and processes. • Elicit, refine, and prioritize business requirements, ensuring clarity and alignment with strategic goals. • Translate business needs into functional and technical requirements for system design and automation. • Identify opportunities to streamline claims processes and reduce manual intervention. • Recommend and document process improvements aligned with regulatory compliance and industry best practices. • Lead requirement-gathering sessions, workshops, and user story creation with stakeholders who may have evolving needs.

🎯 Requirements

• Bachelor's degree or equivalent combination of education and relevant work experience. • 3+ years of professional experience in a Claims Business Analyst role within the Property & Casualty insurance industry. • Proven experience analyzing business problems, troubleshooting issues, and applying logical, detail-oriented approaches to develop effective solutions with limited supervision. • Demonstrated experience managing multiple assignments simultaneously, prioritizing work, managing scope, and driving work to completion with minimal supervision in a fast-paced, results-driven environment. • Demonstrated experience working with cross-functional teams, business stakeholders, and technical resources, with strong written and verbal communication skills. • Professional experience in the Property & Casualty Homeowners and/or Residential Commercial insurance industry functioning in a Claims System Business Analyst capacity.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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