
B2B • Finance
Windward Risk Managers is a company that provides home insurance management services by partnering with insurance carriers and independent agents to offer homeowners, condominium, renters, DP3, and landlord insurance products. They coordinate claims services, inspections, and customer support while providing resources such as blogs, guides, and tools to help policyholders and agents. Windward emphasizes strong carrier relationships, fast claims response, and a high-quality customer experience.
November 19

B2B • Finance
Windward Risk Managers is a company that provides home insurance management services by partnering with insurance carriers and independent agents to offer homeowners, condominium, renters, DP3, and landlord insurance products. They coordinate claims services, inspections, and customer support while providing resources such as blogs, guides, and tools to help policyholders and agents. Windward emphasizes strong carrier relationships, fast claims response, and a high-quality customer experience.
• Ensures the profitability and growth of personal lines business • Supervises the underwriting function to ensure timely processing, proper risk selection, and monitoring of renewal business • Works with staff to build and maintain agency relationships • Manages complex underwriting inquiries, and reviews and approves risks beyond the authority of staff • Works collaboratively with the field marketing function to facilitate the resolution of service and other issues between the agency and the company • Oversees the handling of customer inquiries and complaints • Functions as a Supervisor of a business unit, either directly or through subordinate leaders • Ensures adherence to underwriting policies, guidelines, and procedures • Recommends and communicates goals • Directs operations to ensure the achievement of required results • Develops and recommends operational plans and procedures • Responsible for training, coaching and leading staff • Prepares performance appraisals and conducts performance review meetings • May recommend and/or implement employment actions, including employment/termination, corrective action, promotions/demotions, salary changes, etc. • May serve as a contributing member or leader of project team(s)
• Bachelor's degree in business or related field or equivalent combination of education and experience • 3-5 years of Personal Lines Homeowners underwriting experience; Management experience preferred • Adaptability and the capability of multi-tasking and strong time management • Ability to make effective formal presentations • Proven oral and written communication skills • Ability to work in a team environment • Proficiency in Microsoft Office Suite and various structured analysis and design techniques
• Health insurance • Flexible work arrangements • Professional development opportunities
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