Assistant, Customer Success Director

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wing Assistant

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 $2.1M Seed Round on 2022-03

Consulting • Marketing • Logistics

Wing Assistant is a company specializing in providing virtual assistant services to businesses worldwide. The company offers a wide range of services including general virtual assistant work, executive assistance, customer service, bookkeeping, and digital marketing. Wing Assistant aims to enhance productivity for startups and enterprise teams by delegating tasks to dedicated virtual assistants, reducing operational load, and enabling businesses to focus on core activities. Their services are accessible via a subscription model, providing flexible and cost-effective solutions compared to traditional hiring methods. Clients benefit from a dedicated assistant model where the assistant works solely for their business, gaining a deeper understanding of their processes over time.

📋 Description

• Assist with scheduling, meeting arrangements, reminders, document preparation, and other administrative needs. • Maintain a tracker of assignments, deadlines, and pending items; follow up with relevant team members and keep the Director of Customer Success informed. • Help coordinate requests, updates, and deliverables across teams under the Director of Customer Success. • Relay instructions accurately and confirm action items reach the right people. • Prepare meeting materials, take notes, record action items and owners, and follow up on deadlines. • Collect team updates, consolidate information into established reporting formats, and check submissions for completeness. • Keep files, trackers, contact lists, and department documents organized and up to date. • Draft routine messages, reminders, and announcements for review. • Flag requests or concerns requiring the Director of Customer Success’s attention. • Assist with special projects and other administrative or coordination tasks.

🎯 Requirements

• Previous experience as a Virtual Assistant, Administrative Assistant, or in a similar support role is preferred. • Good written and verbal English communication skills. • Ability to understand instructions, ask relevant questions, and apply feedback. • Strong organization, attention to detail, and reliable follow through. • Working knowledge of Google Workspace, particularly Gmail, Calendar, Docs, and Sheets. • Comfortable using Discord and learning internal systems. • Able to handle confidential employee, client, and company information with discretion. • Willing to work a schedule aligned with the CS Director and the department’s needs.

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