Wingman Group
B2B • Recruitment • Real Estate
Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.
Operations Coordinator
Job not on LinkedIn
November 13
Wingman Group
B2B • Recruitment • Real Estate
Wingman Group is an Australia & New Zealand offshore staffing and operational support provider that connects degree-qualified remote professionals (primarily in the Philippines) with businesses to handle administrative, compliance, back-office, marketing, data, and cybersecurity functions. They specialize in embedding remote teams into real estate, mortgage broking, financial services, buyers agency, and property management operations to help firms scale, improve efficiency, and reclaim time. Wingman also offers process design, recruitment, training, onboarding, and ongoing account management to ensure secure, high-performing offshore support.
📋 Description
• Provide administrative and coordination support to the Chief Operations Officer • Manage key operational processes • Help strengthen communication, compliance, and efficiency across the AMS function • Draft, review, and prepare correspondence, reports, presentations, and other documentation to company standards. • Provide general administrative assistance, including photocopying, scanning, collating, and filing. • Coordinate team meetings, including scheduling and booking meeting rooms. • Arrange travel and accommodation for the COO and AMS team. • Write, design, and finalise policies, procedures, and process maps for review and approval. • Prepare and distribute the monthly Aged Debtor Report, including commentary and collating feedback from State Heads and Account Directors. • Support internal audits of real estate licensing compliance. • Manage the AMS SharePoint site, including graphics, design, and content updates. • Maintain AMS quality documentation in Resolve, supporting implementation and communication to the business. • Provide administrative support during major transitions within AMS. • Build and maintain strong relationships with internal stakeholders, including the national service line team, managers, and employees. • Build and maintain professional relationships with external stakeholders, including clients and contractors. • Liaise with internal and external stakeholders in a timely, professional, and efficient manner to ensure expectations are met or exceeded. • Undertake assigned projects and process improvement initiatives to agreed timeframes and standards. • Contribute to continuous improvement of operational systems, documentation, and workflows. • Work within organisational requirements for compliance, governance, and risk management. • Ensure completion of all compulsory compliance training prior to deadlines. • Act within relevant laws and statutory requirements applicable to the role.
🎯 Requirements
• Tertiary qualification in Administration, Business, or related discipline • Intermediate to advanced proficiency in Microsoft Word, Outlook, PowerPoint, and Excel • Excellent verbal and written communication skills. • Proven administrative and team support experience in a corporate or operations environment. • Strong time management, organisation, and prioritisation skills. • High attention to detail and accuracy. • Professional, proactive, and approachable manner. • Ability to work independently under minimal supervision. • Flexible and adaptable in a dynamic work environment. • Team player with a positive “can-do” attitude and commitment to task completion. • Equipment is self-provided USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.5 GHz processor and at least 8GB RAM • Main Internet Service Speed: at least 50 Mbps cable connection • Backup Internet Service Speed: at least 25 Mbps • Dual Monitor
🏖️ Benefits
• Discretionary bonus - not a 13th month pay. • Referral Bonus - 70 AUD per successful hire (1st month with the client) • Dedicated support person (CSM) • Fun culture • Support from HR, Tax, and other specialties • 10 Paid Annual Leaves; 9 Paid Australian Holidays (ONLY regular employees); • 1 Birthday Leave • Company Outing (For tenured employees; 6 months) • Paid Training • 100% Work-From-Home
Apply NowSimilar Jobs
November 13
Property Operations Coordinator for BH Properties managing tenant service requests and vendor coordination. Remote position based in the Philippines, focused on property management tasks.
November 12
Sales Operations Associate conducting lead research and supporting business development for an EdTech company. Collaborating with revenue operations and optimizing data processes.
November 10
Operations Analyst supporting underwriting and operational excellence at Relm Insurance. Focusing on data quality and process improvements in an innovative insurance company.
November 10
Sales Operations Support managing Deal Registration desk at Sophos. Handling incoming requests, and supporting sales enquiries within a remote-first working model.
November 10
Sales Operations Support role managing incoming Deal Registrations and communicating with stakeholders. Supporting sales inquiries and working in a team within a remote-first organization.