Bilingual Medical Insurance – Patient Care Coordinator

🔥 16 hours ago

🌐 Mexico, Argentina, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇳🇮 Nicaragua – Remote

💵 $10.4k - $12.5k / year

⏱ Part Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage insurance prior authorizations from submission through approval, including tracking, follow-ups, and complex reconstructive cases. • Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements. • Manage appointment scheduling and ModMed tasks, ensuring accurate documentation and timely follow-up. • Provide virtual scribing support during patient exams, including video-based assistance when required. • Handle rollover calls, patient inquiries, insurance-related concerns, and other patient communications. • Manage incoming lead calls, qualify prospective patients, and convert appropriate inquiries into scheduled appointments. • Provide front-office and virtual receptionist backup, including scheduling support and routing post-procedure questions and concerns. • Provide light sales support for aesthetic services, skincare products, HydraFacial, Fem Power, wellness services, and other practice offerings. • Identify opportunities to increase appointment bookings and support practice revenue while maintaining a patient-centered approach. • Collaborate with clinical and administrative teams to ensure smooth communication and continuity of patient care.

🎯 Requirements

• At least 1 year of healthcare administrative or Medical Virtual Assistant experience. • Fluent in English and Spanish, including the ability to communicate medical information and terminology effectively. • Direct experience with ModMed EMR is required. • Strong experience with insurance prior authorizations, authorization tracking, and follow-up. • Experience verifying insurance benefits, out-of-network coverage, and procedure codes. • Demonstrated ability to provide virtual medical scribing support and accurately document patient-provider encounters. • Strong experience with patient communication, appointment scheduling, and medical front-office workflows. • Excellent verbal and written communication skills with a professional, patient-focused approach. • Strong problem-solving skills, particularly when addressing insurance, scheduling, and patient concerns. • Comfortable handling lead conversion, sales, and appropriate upselling conversations within a healthcare environment. • Experience in plastic surgery, reconstructive surgery, aesthetics, dermatology, or a related specialty is highly preferred. • Proactive, organized, dependable, detail-oriented, and capable of working independently in a remote environment. • Must speak and write English clearly and professionally. • Must have relevant work experience. • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). • Must be available to attend video meetings with camera on when required. • Reliable laptop or desktop computer. • Stable high-speed internet connection (minimum 25 Mbps). • Noise-canceling headset. • Working webcam for virtual meetings. • Quiet and professional work environment.

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives • Optional contractor perks and client-approved allowances