Bilingual Medical Virtual Assistant – Pediatric Therapy

🕒 September 16

🌐 Mexico, Colombia, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇦🇷 Argentina – Remote 🇸🇻 El Salvador – Remote 🇳🇮 Nicaragua – Remote 🇧🇷 Brazil – Remote

💵 $6 - $7 / hour

⏰ Full Time

🟢 Junior

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 30%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Handle patient calls, referrals, scheduling requests, and general inquiries • Schedule, confirm, reschedule, and follow up on patient appointments • Track patient schedules, therapist availability, cancellations, and open scheduling needs • Coordinate schedules between patients, therapists, and administrative staff • Maintain accurate records of patient calls, appointments, communications, and patient information • Monitor and track parent messages through GroupMe throughout the workday • Respond to or route parent questions, scheduling requests, cancellations, and concerns • Communicate parent updates to therapists, BCBA, front desk staff, or management • Communicate with insurance companies regarding eligibility, benefits, claims, coverage, and authorization requirements • Process or assist with insurance claims and prior authorizations • Track insurance approvals, authorized units or hours, expiration dates, and service limitations • Assist with credentialing-related documentation and insurance requirements • Convert therapy units based on CPT codes into billable hours • Review therapist schedules, identify scheduling gaps, and help maximize therapist schedules • Track and report billable hours accurately • Create and maintain spreadsheets for schedules, authorizations, billing hours, therapist productivity, and operational needs • Use Excel formulas, sorting, filtering, and other functions to organize and validate data • Maintain patient records while protecting confidential healthcare information • Provide document processing, patient correspondence, remote patient monitoring, and healthcare coordination support • Assist with interview scheduling and additional administrative projects as assigned

🎯 Requirements

• At least 1 year of experience in a medical office, healthcare administration, medical billing, medical scheduling, patient coordination, or a similar role • Fluent Spanish and English communication; able to speak, read, and write fluently in both languages • Experience scheduling, confirming, rescheduling, and tracking patient appointments • Knowledge of medical billing, insurance verification, claims processing, and prior authorizations • Familiarity with medical coding standards, including ICD-10, CPT, and HCPCS • Ability to accurately convert therapy units into billable hours, including 15-minute and 30-minute units • Strong proficiency in Microsoft Excel, including formulas, calculations, sorting, filtering, and data organization • Must remain responsive throughout the scheduled workday • Must actively monitor assigned communication platforms, including GroupMe, throughout working hours • Professional and distraction-appropriate remote workspace • Must speak and write English clearly and professionally • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding • Must be available to attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment • TheraBill or similar medical scheduling/billing system experience preferred but not required • GroupMe or similar platform experience preferred

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives

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