Dental Patient Coordinator – Oral Surgery

🕒 July 7

🇵🇭 Philippines – Remote

💵 $12.5k - $14.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Coordinator

👻 Ghost score 57%

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Logo of Winning Assistants LLC

Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Manage appointment scheduling and patient reminders • Coordinate completion of new patient forms, consent forms, insurance requirements, and payment requirements • Maintain and organize patient records and documentation • Respond to patient inquiries and correspondence • Coordinate communication between patients and healthcare professionals • Assist with pre-operative and post-operative patient coordination • Ensure required medical clearances and health documentation are completed before surgery • Support the treatment coordinator with administrative tasks and documentation preparation • Prepare reports, spreadsheets, and documentation trackers • Maintain accurate information in the Open Dental practice management system • Assist with insurance coordination and EOB processing • Ensure patient communication and records follow HIPAA compliance standards • Coordinate surgical instructions, follow-up care, and provider communication • Help reduce appointment delays and maintain workflow efficiency

🎯 Requirements

• Active Registered Nurse (RN) license required • Experience reviewing patient medical histories and medication lists • Basic familiarity with medications commonly used in surgical or dental settings • Familiarity with medical and dental terminology, particularly related to oral surgery • Knowledge of oral surgery workflows is highly preferred • Strong front desk experience, preferably in a dental or oral surgery practice • Extensive experience with appointment scheduling, patient communication, and front desk coordination • Ability to manage complex, multi-step patient workflows efficiently • Excellent communication and customer service skills • Experience with Open Dental required; hands-on experience is non-negotiable • Delta Dental insurance integration (EOB processing) is preferred • Experience with Zoom Phone • Strong understanding of HIPAA compliance and patient confidentiality • High attention to detail and organizational skills • Strong critical thinking and problem-solving abilities • Ability to work independently with minimal supervision • Strong focus, productivity, and accountability in a remote work environment • Quick learner who can follow instructions closely and adapt to new workflows • Comfortable working confidently in a fast-paced surgical practice • Relevant experience as a Medical Receptionist, Medical Scribe, Patient Care Coordinator, Dental Receptionist, or Healthcare Administrative Assistant is strongly preferred • Experience in medical, dental, or oral surgery environments is highly preferred • Must be proficient in speaking and writing English very clearly • Must have relevant work experience • Must be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding • Must be available for video meetings with camera on when needed • Reliable laptop or desktop computer • High-speed internet connection with minimum 10 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional workspace

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives

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