Healthcare Appointment Setter – Regenerative Medicine

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Winning Assistants LLC

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Conduct initial pre-qualification calls with incoming patient leads • Contact new leads promptly and follow up with interested prospects • Assess lead readiness and guide qualified prospects toward scheduling consultations • Confirm upcoming patient appointments and reduce no-shows • Prepare patients for visits and explain next steps • Collect or confirm medical records information before appointments • Document patient interactions and follow-up activity accurately in client systems • Conduct post-treatment check-in calls to assess progress and results • Maintain relationships with existing patients and encourage repeat treatments when appropriate • Support patient referrals, retention, and continued engagement • Attend required video meetings with camera on

🎯 Requirements

• Experience using GoHighLevel is required • Previous experience in a medical, healthcare, clinical, patient coordination, or healthcare support role is required • Customer service and/or sales experience is highly preferred; 4–5 years strongly preferred • High-volume outbound patient calling experience is required • Experience building trust with prospective patients, qualifying leads, and guiding them toward consultation scheduling is required • Strong charting and documentation skills are required • Must speak and write English clearly and professionally • Must have relevant work experience • Must provide an NBI Clearance and/or Local Police Clearance before onboarding • Must attend video meetings with camera on when required • Reliable laptop or desktop computer • Stable high-speed internet connection of at least 25 Mbps • Noise-canceling headset • Working webcam • Quiet and professional work environment

🏖️ Benefits

• Dedicated HR & Contractor Support Team • Premium VPN Access (Optional) • HIPAA & Cybersecurity Training + Certification (Provided) • Top 1% VA Performance Training • Client-Approved U.S. Holidays • Client-Approved Paid or Unpaid Time Off • Access to Tools & Resources • Optional Performance-Based Incentives

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