Medical Virtual Assistant, Spanish-English Bilingual – Front Desk & Administration

🕒 July 23

🌐 Mexico, Argentina, +3 more countries – Remote

🇲🇽 Mexico – Remote 🇦🇷 Argentina – Remote 🇨🇴 Colombia – Remote 🇻🇪 Venezuela – Remote 🇸🇻 El Salvador – Remote

💵 $6 - $8 / hour

⏰ Full Time

🟢 Junior

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winning Assistants LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Winning Assistants LLC is a staffing and recruiting company that provides virtual assistants from the top 1% of the global talent pool. They specialize in helping doctors, healthcare professionals, and business owners save time, reduce costs, and scale operations with highly skilled, HIPAA-compliant virtual assistants. Their services include admin support, medical office management, marketing, and customer service, allowing clients to focus on growth.

📋 Description

• Greet patients virtually and assist with the check-in process • Conduct face-to-face patient interactions via tablet during check-in • Collect patient co-pays and deductibles and confirm patient details • Answer inbound phone calls and respond to patient inquiries • Schedule, confirm, and manage patient appointments accurately • Perform patient communication and follow-ups • Support patient care coordination through remote administrative tasks • Complete back-end administrative support as needed • Enter and maintain accurate patient data in the patient management system • Use EMR/EHR systems, including WebPT where applicable • Remain present in a virtual video conference room with camera on for the entire shift to support real-time collaboration

🎯 Requirements

• At least 1 year of experience in medical administration, healthcare support, or a healthcare front desk role, including virtual assistant experience • Strong experience handling patient scheduling and inbound calls in a healthcare setting • Proven experience collecting patient co-pays and deductibles and discussing payments professionally • Comfortable using EMR/EHR systems; WebPT experience is an advantage • Strong fluency in both English and Spanish is required • Clear, professional, and empathetic communication in English and Spanish • Confidence being on camera and engaging patients in real time • Confidence in tablet-based, patient-facing virtual interactions • Proactive, reliable, and able to work independently • Detail-oriented with strong organizational skills • Proficiency in WebPT and Optimum is a plus • Clear spoken and written English proficiency • Relevant work experience • Ability to submit an NBI clearance and/or Local Police Clearance background check before onboarding; mandatory • Reliable laptop or desktop computer • High-speed internet connection of at least 15 Mbps • Noise-canceling headset • Webcam for virtual meetings • Quiet, professional workspace

🏖️ Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. • HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification to help handle PHI for U.S. healthcare clients. • Top 1% VA Performance Training: Proprietary training on communication, client management, productivity systems, and best practices. • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. • Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client. • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance. • Reliable laptop or desktop computer, high-speed internet connection, noise-canceling headset, webcam, and quiet professional workspace are required contractor resources.