Zoho CRM Expert

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September 15

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WITTIGONIA

WebsiteLinkedInAll Job Openings

B2B • Enterprise

WITTIGONIA is a digital growth and data strategy consultancy that helps organizations improve discoverability, lead generation, and performance through data-driven planning, optimization, and scaling. They provide services such as digital marketing strategy and campaign optimization, data analysis and KPI dashboards, Zoho CRM implementation and marketing automation, management simulation workshops and team-building, and recruiting strategy guidance. WITTIGONIA works with enterprises, brands and public-sector organizations and shares insights via a blog, events and podcasts with an emphasis on privacy-centric data and sustainable performance.

1 - 10 employees

Founded 2014

🤝 B2B

🏢 Enterprise

📋 Description

• This is a remote position. Zoho CRM Experts / Zoho Bigin Experts • As a Zoho CRM Expert / Zoho Bigin Expert at WITTIGONIA digital, you will configure, customize and maintain CRM systems to support sales, marketing and customer service teams. • In this remote role, you will ensure CRM processes are efficient, data is clean, workflows are automated, and system analytics provide actionable insights. • You’ll be a key contributor to improving customer journeys through both Zoho CRM and Zoho Bigin . • Set up, customize and maintain Zoho CRM modules: fields, layouts, permissions, workflows, automations and dashboards • Manage Bigin pipelines and small‑business workflows; configure teams, roles, and flows between Zoho Bigin and other Zoho tools or third‑party apps • Ensure data integrity: cleaning, deduplication, import/export, synchronization and audit of CRM & Bigin records • Build reports and dashboards to track lead generation, opportunity pipelines, and customer lifecycle metrics • Train end users, support adoption, document best practices and create process guidelines • Troubleshoot system issues, oversee permissions & access control, maintain security settings in line with GDPR / local privacy requirements

🎯 Requirements

• Demonstrable experience with Zoho CRM and Zoho Bigin , including setup, customization, workflows and automations. • Strong data‑management skills: record‑keeping, data hygiene, integration skills, synchronization across systems • Ability to build useful dashboards, analytic reports and insights from CRM & Bigin usage • Experience training or supporting users, producing documentation or process standards • English fluency (written and spoken); fluency in one additional major language preferred (German, French, Portuguese, Italian or Spanish) • Excellent problem‑solving skills and attention to detail; proactive in suggesting improvements

🏖️ Benefits

• Work remotely with flexibility and autonomy in a digital‑first team • Hands‑on opportunity to work across enterprise CRM and small‑business CRM platforms • Exposure to international clients and cross‑functional teams • Professional growth: opportunities for certifications, best‑practice training, and continual refinement of CRM strategies