
10,000+ employees
Founded 1996
⚖️ Legal
📦 Logistics
📣 Marketing
Legal • Logistics • Marketing
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
🔥 12 hours ago
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10,000+ employees
Founded 1996
⚖️ Legal
📦 Logistics
📣 Marketing
Legal • Logistics • Marketing
WNS is a global business process management company that operates across 13 countries with over 66 delivery centers and employs more than 62,000 people. The organization is committed to inclusivity and diversity, fostering a unique culture of co-creation and continuous learning. WNS offers various career opportunities across the Asia Pacific, Europe, Africa, and the Americas, and prides itself on its transparent and merit-based recruitment process. As a leader in its field, WNS focuses on nurturing future leaders and decision-makers while maintaining a strong emphasis on social responsibility through initiatives like the WNS Cares Foundation.
• Perform utilization review of cases to determine whether requests meet medical necessity criteria • Facilitate resolution of escalated cases requiring special handling • Perform clinical reviews according to HealthHelp policies, procedures, and applicable timeframes • Collaborate with client personnel to resolve customer concerns • Identify and refer quality issues to UM Leadership • Assist Physician Reviewers and Medical Directors as necessary to meet review timeframes • Maintain written documentation according to HealthHelp policy • Ensure consistent implementation of policy, procedure, and regulatory requirements with Nursing Management • Keep current with regulation changes from Compliance and Nursing Management • Adhere to HIPAA, state, and federal regulations • Provide quality customer service to providers, administrative staff, and others • Support a respectful, diverse, cooperative, and team-oriented environment • Conduct phone conversations with providers, members, internal staff, PCPs, and rendering providers to facilitate clinical reviews and care decisions • Use computer systems and software to manage cases and document reviews • Participate in the HealthHelp Quality Management Program as required • Adhere to URAC and NCQA standards • Prioritize projects, work independently under pressure, and meet critical deadlines • Communicate clinical concepts to providers and staff based on guidelines • Perform other related duties and projects as assigned
• RN, LPN/LVN graduate from an accredited school of nursing • Current, active unrestricted RN, LPN/LVN license in the state or territory of the U.S. • Minimum of two (2) years experience in utilization review, case management, or clinical quality improvement • Proficient technical skills in Microsoft Office (Word, Excel, and PowerPoint) • Ability to adapt to new healthcare-specific software and systems • Experience working with state and federal regulatory and compliance standards, preferred • Working knowledge of National Coverage Determination (NCD) and Local Coverage Determination (LCD) • Knowledge of insurance terminology • Good organizational and time management skills • Excellent written and verbal communication skills • Ability to utilize critical thinking skills • Highly motivated, self-starter who can work efficiently and independently, or as a team member • Ability to work the stated CST schedules
• Performance-based bonuses, incentive pay, or commissions may be available in addition to base pay • Remote work arrangement • Training schedule and structured onboarding during the first six weeks • Reasonable accommodations for individuals with disabilities and sincerely held religious beliefs
Apply Now🕒 July 29
Mental Health Nurse providing psychiatric care and therapy in Romania. Collaborating with multidisciplinary teams and supporting patient mental health needs.
🗣️🇺🇦 Ukrainian Required