Director of Technical Services – Programs

Job not on LinkedIn

9 hours ago

Apply Now

Receive Emails with Similar Jobs

Wodify

WebsiteLinkedInAll Job Openings

Fitness • SaaS • Wellness

Wodify is a comprehensive gym and studio management software designed to help fitness business owners optimize their operations. With over a decade of experience, Wodify provides tools for performance tracking, workout management, client retention, and business growth, trusted by thousands of gyms worldwide. The platform offers solutions for functional fitness centers, CrossFit gyms, martial arts academies, and yoga studios, featuring automated billing, class scheduling, and personalized marketing strategies. Wodify also integrates with a wide range of platforms to streamline gym management.

51 - 200 employees

☁️ SaaS

🧘 Wellness

📋 Description

• Lead and Evolve Wodify Sites • Oversee the delivery of high-quality fitness websites built on Duda using modern, conversion-optimized templates • Ensure all sites are SEO-friendly, mobile-optimized, and integrated tightly with Wodify’s lead forms, Sales Portal, Schedules, and coaches API • Drive continuous optimization using customer analytics and monthly reporting • Provide branding support for customers who need help developing their visual identity • Maintain strong differentiation from competitors (Big Little Gyms, Kilo, 321Go) by delivering a premium, stress-free website experience at an accessible price • Lead Business Success & Technical Solutions • Architect workflows, dashboards, reporting, and automation solutions that help gyms grow revenue and retain members • Standardize service offerings and create scalable templates • Build a services intake and referral motion with CS, Sales, and AM teams • Ensure business Success drives measurable improvements in customer outcomes • Drive Product Adoption & Customer Value • Use services to accelerate adoption of complex product features • Partner with Product to share insights and help shape the roadmap • Turn customer successes into repeatable playbooks and packaged offerings • Define the Professional Services product portfolio across websites, marketing automations, and integrations, including standard packages, service tiers, add-ons, and pricing strategies that align with Wodify’s broader business objectives • Conduct ongoing market, customer, and competitive research to understand what gym owners need, how they buy, and where product led services can differentiate and drive revenue • Develop go-to-market strategies for launching or updating service offerings, in partnership with Sales, Marketing, and Customer Success • Maintain a clear roadmap for new and enhanced services, aligning what the services team can deliver with what the market demands • Operational & Financial Leadership • Manage the budget and monetization strategy for the Website and Business Success Teams • Manage capacity planning, quality control, and efficient delivery processes • Build and develop a high-performing technical and creative team

🎯 Requirements

• 5+ years in SaaS in roles such as technical services, solutions consulting, product operations, or sales engineering • 3 - 5 years of experience leading people and their teams • Experience in the fitness, wellness, or boutique studio industry • Strong technical skills (data modeling, workflow design, reporting logic, integrations, automation) • Demonstrated ability to package and scale service offerings • Skilled at cross-functional collaboration across Product, CS, Sales, Support, and Marketing • Customer-obsessed, analytical, and able to think strategically while executing tactically • A builder comfortable shaping new processes, teams, and offerings

🏖️ Benefits

• $160,000 - $190,000 yearly salary and equity plan • Medical, Vision and Dental Insurance plus company-paid disability and life insurance • 401(k) plan and FSA • Unlimited PTO • Team, social and philanthropy events • Gym/wellness reimbursement and commuter benefits • Location-agnostic (remote, hybrid, and in-office friendly!)