
10,000+ employees
Founded 1836
💸 Finance
☁️ SaaS
📋 Compliance
Finance • SaaS • Compliance
Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.
🕒 5 days ago
🐊 Florida, New York, +2 more states – Remote
💵 $57.4k - $98.3k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🦅 H1B Visa Sponsor
Improve your chances of getting an interview by checking your resume score before you apply.

10,000+ employees
Founded 1836
💸 Finance
☁️ SaaS
📋 Compliance
Finance • SaaS • Compliance
Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.
• Develop detailed technical sales documentation and materials. • Deliver technology solutions by supporting sales representatives during customer interactions. • Address more complex customer inquiries with accurate solutions. • Maintain and improve technical information databases. • Provide input during product training sessions to bridge knowledge gaps. • Collaborate with technical teams to troubleshoot and resolve product issues. • Perform detailed product functionality demonstrations. • Facilitate administrative tasks related to technical sales. • Contribute to the refinement of technical sales content and presentations. • Assist in technical training for new team members.
• Prior industry knowledge within the CPM / EPM space. • Prior consulting, implementation, or presales experience. • Broader understanding of the organization's products/services. • Competent in creating thorough technical documents. • Higher level of troubleshooting skills. • Clear and persuasive communication abilities. • Enhanced skills in working within and across teams. • Proficient in handling and organizing data. • Skills in technical software tools (e.g., CRM systems).
• Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave
Apply Now🕒 5 days ago
Customer Support Shift Manager providing oversight and support for weekend customer support team. Ensuring high-quality customer service and collaboration with team managers.
🕒 5 days ago
11 - 50
Primary contact for 2Modern customers managing the post-purchase experience. Handling inquiries about order status, delivery coordination, and returns in a luxury service manner.
🕒 5 days ago
Healthcare Customer Service Specialist providing support to members and patients for Sagility. Handle inquiries, scheduling, and ensure a positive customer experience in a remote setting.
🕒 5 days ago
Support Agent I enhancing customer experience through effective technical support for Renaissance's educational technology products across various communication channels.
🕒 5 days ago
Clinical Support Specialist coordinating scheduling and patient engagement for effective mental health care delivery at aptihealth. Join a mission-driven team transforming behavioral healthcare with technology and innovation.
🇺🇸 United States – Remote
💵 $22 - $28 / hour
💰 $50M Series B on 2021-11
⏰ Full Time
🟢 Junior
💝 Customer Support