Production Coordinator – Freelance

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Wordbank London

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1992

📱 Media

☁️ SaaS

Marketing • Media • SaaS

Wordbank London is a unique marketing localization agency that helps global brands connect with their audiences across different international markets. Specializing in language services, transcreation, copywriting, and multimedia services, Wordbank also offers website and video localization, UX and design, and global digital marketing solutions. With a network spanning over 95 countries and offering services in 140+ languages, they provide tailored marketing solutions to ensure local relevance and authenticity at scale. Their innovative approach combines human expertise with cutting-edge technology, fostering sustainable global growth for some of the world's biggest brands.

📋 Description

• Service-led communication with clients and global resources, ensuring total alignment on project status • Exercise expert judgment on communication channels (Slack, Email, Jira) to keep internal and external messaging targeted, streamlined, and noise-free • Maintain oversight of workflow stages, identifying and dissolving bottlenecks before they impact delivery • Coordinate seamless hand-offs across "follow-the-sun" timezones to optimize 24h throughput • Act as the bridge between in-country and in-house teams, clearly communicating priorities and urgencies • Act as the key point of contact for technical, asset, or scope queries, diagnosing and resolving issues with speed • Document recurring issues to inform long-term workflow optimizations for the Production Manager • Perform rigorous in-platform checks to validate asset specifications, localization accuracy, and metadata completeness • Maintain rigorous data hygiene, ensuring every Jira ticket is the single source of truth with real-time metadata updates

🎯 Requirements

• 1–3 years of experience in a fast-paced production or agency environment in the streaming or entertainment industry • Expert-level fluency in Jira (strongly preferred) and familiar with Asset Management (DAM) systems • Tech-smarts: the ability to navigate complex, multi-stage systems without losing oversight • An AI-forward mindset • A background in customer service or client-facing roles • Exceptional multi-platform communication skills (Slack, Google Chat, Zoom, Email) • Familiarity with quality control methodologies • A systematic approach to validating specifications before final delivery • An understanding of the localization lifecycle and the nuances of our target client industry (preferred)

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities