
51 - 200 employees
Founded 1996
π€ B2B
π€ Artificial Intelligence
π° Private equity on 2021-02
B2B β’ Artificial Intelligence
Working Solutions is a virtual contact-center and business process outsourcing (BPO) company that provides workβatβhome independent-contractor agents across the United States and Canada. It delivers outsourced customer care, sales support, backβoffice support, analytics, and CX consulting, and operates a large onβdemand agent network to scale for fluctuating demand. The company also offers AI-enabled CX solutions that blend automation with intelligent agents to improve service efficiency and outcomes.
π₯ 3 hours ago
Program Performance Specialist monitoring performance and quality guidelines for Working Solutions Agents. Focusing on agent engagement and satisfaction while analyzing trends and identifying improvements.
π΅ Arizona, Florida, +7 more states β Remote
π° Private equity on 2021-02
β± Part Time
π‘ Mid-level
π Senior
β¨ Program Specialist
π₯ 3 hours ago
Program Assistant managing daily operations and performance of assigned Contact Center programs. Ensuring agent satisfaction and support for Program Manager, agents, and clients.
π΅ Arizona, Florida, +7 more states β Remote
π° Private equity on 2021-02
β° Full Time
π‘ Mid-level
π Senior
β¨ Program Assistant