Workplace Options
B2B • Wellness • HR Tech
Workplace Options is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. They specialize in offering holistic support strategies for organizations focused on enhancing employee wellness, mental health, and productivity through various services including emotional support, organizational effectiveness consulting, and digital solutions tailored to individual needs. With a global reach covering over 200 countries, they are committed to driving positive outcomes for employees and organizations alike.
Clinical Counsellor
November 22
🗣️🇮🇩 Indonesian Required
Workplace Options
B2B • Wellness • HR Tech
Workplace Options is the world’s largest privately owned and independent provider of integrated employee wellbeing solutions. They specialize in offering holistic support strategies for organizations focused on enhancing employee wellness, mental health, and productivity through various services including emotional support, organizational effectiveness consulting, and digital solutions tailored to individual needs. With a global reach covering over 200 countries, they are committed to driving positive outcomes for employees and organizations alike.
📋 Description
• Provide single session telephonic and video counselling, in-the-moment support and crisis management in a supportive, ethical and professional manner while maintaining client-confidentiality • Assess clients thoroughly to ensure appropriateness for short-term counselling • Assess and manage high risk calls and work closely with individuals at risk • Appropriately refer clients to external resources or within WPO as part of our holistic approach • Collaboratively develop clear and concise treatment plans for clients • Maintain clear clinical and task-oriented documentation in case management system • Any additional tasks pertinent to the position, as deemed appropriate by management.
🎯 Requirements
• Counsellor with accompanying master’s degree • Minimum two years post-masters’ direct client-contact experience or 500 hours of direct client contact hours • Effectively bilingual (in Bahasa) having excellent command of English both in speech and writing • Experience providing assessments and/or using clinical assessment tools • Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling • Training in crisis intervention and supporting high risk clients beneficial • Passionate about providing support to clients from anywhere in the world • Sensitive to our clients' culture and flexible in using a telephone interpreter if necessary • Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family relationship-related concerns impacting personal or work performance • Proficient in using our various contact methods - phone, video, email, text and live chat.
🏖️ Benefits
• BPJS Healthcare Security • GYM benefits • Sick and Casual Leave and Annual Leave • Access to EAP benefits and all WPO services • Mentorship Program • 24/7 support for risk calls • Employee exchange program • Comprehensive training provided for this position
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