Solutions Engineer

🕒 November 25, 2025

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Writesonic

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Writesonic is an AI-powered SaaS platform that helps companies track and improve their visibility in AI search platforms (ChatGPT, Gemini, Perplexity and others) and traditional search. It provides AI-driven SEO analytics, content creation and optimization, automated technical SEO fixes, and actionable citation/outreach tools, targeting marketing and enterprise teams with enterprise-grade security and integrations.

📋 Description

• Serve as the technical point of contact for enterprise customers—helping them set up and integrate Writesonic • Debug issues across code, infrastructure, and integrations; perform root cause analyses at both code and infra levels • Build internal tools and automation to reduce support burden and streamline workflows • Jump on sales calls to handle technical objections and demonstrate product capabilities • Work cross-functionally with product, success, and engineering teams to resolve complex challenges • Translate customer needs into actionable technical feedback for product and engineering teams • Develop scripts, proof-of-concept integrations, and tools to support customer implementations • Deliver clear technical documentation, video walkthroughs, and best practices for clients • Train sales team on technical features and competitive differentiators

🎯 Requirements

• 2–5 years of experience as a Software Engineer, Implementation Engineer, or Solutions Engineer in a SaaS environment • Strong debugging and troubleshooting skills with experience handling systems at scale • Proven experience performing root cause analyses for code-level and infra-level issues • Proficiency in Python or JavaScript; ability to read and write production-quality code • Experience with APIs, webhooks, SSO implementations, and enterprise integrations • Familiarity with AWS, monitoring tools, and basic DevOps practices • Excellent written and verbal communication skills—able to explain technical concepts to non-technical audiences • Experience working directly with enterprise customers or in client-facing technical roles • Comfortable with ambiguity, context switching, and wearing multiple hats • Available to work US hours (PST/EST overlap)

🏖️ Benefits

• Be part of the AI search revolution, building solutions at the cutting edge of GEO and SEO • Work directly with founders and shape how Fortune 500 companies use AI search • Your solutions become product features that impact thousands of customers • Remote-first culture with flexibility and ownership