Director of Bookstore Operations

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🕒 May 5

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WTC Theology

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2006

📚 Education

🤝 Non-profit

🌍 Social Impact

Education • Non-profit • Social Impact

WTC Theology is an educational institution focused on providing in-depth theological training and programs through the lens of Kingdom Theology. With a variety of validated programmes such as CertHE, BA(Hons), GradDip, and MA, WTC integrates academic study with practical ministry. The college fosters learning within worshipping communities across multiple hubs in the UK, emphasizing accessible theological education for individuals involved in various aspects of church life and leadership.

📋 Description

• Own inventory planning and forecasting across ~8,000 SKUs • Develop and maintain reorder point logic, safety stock levels, and inventory turn targets • Anticipate stockout risk and overstock exposure on 30/60/90-day horizons • Oversee SKU lifecycle management, including new titles, replacements, and discontinuations • Own all purchasing strategy and execution with publishers and suppliers • Standardize PO cadence, lead times, reorder processes, and communication workflows • Serve as primary operational owner of the 3PL partnership (Productiv) • Monitor and manage SLAs including pick accuracy, ship speed, and receiving accuracy • Oversee operational integrity of the product catalog, pricing rules, and category structure • Establish and monitor KPIs related to inventory health, margin, fulfillment efficiency, and cash usage

🎯 Requirements

• A heart for ministry and a passion to serve the global church through biblically faithful resources • Strong alignment with Westminster Bookstore’s Core Values • 7–10+ years experience in eCommerce or retail operations • Proven experience managing large catalogs (thousands of SKUs) • Experience owning inventory planning, forecasting, and purchasing strategy • Experience managing 3PL or fulfillment partners • Strong analytical skills with the ability to interpret and present operational data • Excellent cross-functional communication and leadership abilities

🏖️ Benefits

• Generous PTO • retirement plan contributions • medical/dental/vision/life insurance • a flexible and casual work environment for most positions • a faith-based culture rooted in God’s word