Bilingual Benefits Customer Service Representative – Seasonal

Job not on LinkedIn

🕒 June 3

🇧🇴 Bolivia – Remote

💵 $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 17%

infoinfo

🗣️🇪🇸 Spanish Required

🗣️🇫🇷 French Required

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Logo of WTW

WTW

10,000+ employees

💸 Finance

🛡️ Insurance

💼 Consulting

Finance • Insurance • Consulting

WTW is a global powerhouse in financial services, specializing in risk management, insurance, and reinsurance. Leveraging data-driven and insight-led solutions, the company offers consulting in financial services, human resources, and employee benefits, along with pensions administration and HR software. With a presence in 140 countries, WTW is committed to enhancing organizational resilience and maximizing performance for its clients.

📋 Description

• Help clients through the enrollment process • Assist with chat and message center • Provide customer service in a work from home environment • Safeguard confidential information in accordance with HIPAA • Maintain and document complete and accurate call and case notes

🎯 Requirements

• Excellent Spanish or French language skills • Move seamlessly between Spanish or French and English calls • Ability to quickly assess member concerns and formulate a response/resolution • Experience using Microsoft Office • Must be comfortable working in a virtual environment • High School degree required • Associate or Bachelor’s degree nice to have

🏖️ Benefits

• WTW 401(k) Savings Plan • Employee Assistance Program (EAP) • Commuter Accounts program

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