Senior Director – Defined Contribution Consultant, Project Delivery Team Lead

🕒 May 27

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $110k - $205k / year

⏰ Full Time

🟠 Senior

👔 Director

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WTW

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10,000+ employees

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.

📋 Description

• Serve as a senior advisor on defined contribution plan design, governance, compliance, and administration • Lead large, complex client engagements, including vendor strategy, fee benchmarking, and RFPs • Develop and support business opportunities, including contributing to sales and cross-solution initiatives • Ensure seamless transition from sales to delivery and maintain consistent execution across teams • Review, finalize, and present client deliverables with a focus on quality and impact • Lead coordination across teams to ensure consistent, high-quality delivery of defined contribution projects • Plan and deploy resources across a national delivery model, optimizing utilization and team effectiveness • Build and manage high-performing, leveraged teams to support complex project delivery • Partner with leadership to deliver against business objectives, including client outcomes, team performance, and growth priorities • Establish and apply delivery standards, tools, and playbooks to drive consistency and efficiency • Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement • Translate firmwide standards into practical application within project delivery • Support training and capability development aligned to client and business needs • Enable delivery of new solutions and offerings in response to evolving client priorities • Oversee project governance, including scope, timelines, budgets, and quality standards • Anticipate and resolve project risks and escalations, including complex delivery challenges • Monitor financial performance, including budgets and billing, and address variances as needed • Track and report key metrics, including financial realization and delivery performance

🎯 Requirements

• 15+ years of experience in defined contribution consulting, including plan design, compliance, and administration • Deep knowledge of 401(k), 403(b), and applicable regulatory frameworks (e.g., IRC, ERISA) • Proven experience leading large client relationships and delivery teams • Strong leadership across both consulting and operational environments • Demonstrated ability to solve complex problems and collaborate across teams • Excellent communication and stakeholder management skills • Bachelor’s degree required; relevant professional certifications (e.g., ASPPA, CEBS) are a plus

🏖️ Benefits

• Medical (including prescription coverage) • Dental • Vision • Health Savings Account • Commuter Account • Health Care and Dependent Care Flexible Spending Accounts • Group Accident • Group Critical Illness • Life Insurance • AD&D • Group Legal • Identify Theft Protection • Wellbeing Program and Work/Life Resources (including Employee Assistance Program) • Paid Holidays • Annual Paid Time Off (includes paid state/local paid leave where required) • Short-Term Disability • Long-Term Disability • Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave) • Contributory Pension Plan and Savings Plan (401k)