Pharmacy Systems Analyst

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October 31

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WVU Medicine

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Healthcare Insurance

WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.

10,000+ employees

⚕️ Healthcare Insurance

📋 Description

• Responsible for design, development, testing, implementation and maintenance of the new Epic Pharmacy system. • Assists customers in identifying systems solutions to meet functional needs, streamline, and ensure patient safety and confidentiality. • The incumbent is responsible for working closely with the Informatics Pharmacy Clinical Specialist in the Pharmacy Department and with Nursing and Physicians to understand clinical workflows and tailor the system to support department/clinical needs. • Maintains an understanding of customer operations. Utilizes clinical and operational expertise to optimize design and use of information systems. • Maintains presence in the customer department(s) supported on a regularly scheduled basis. • Utilizes knowledge of operations/work flow to help ensure optimal system design. • Utilizes knowledge of operations/ work flow to proactively suggest/implement changes to systems or to suggest changes as to how customers utilize systems in support of work flow, patient safety, confidentiality, etc. • Maintains a thorough understanding of supported applications, related interfaces and ongoing upgrades and enhancements. Demonstrates knowledge of upgrade and application changes. • Defines and designs in conjunction with user departments, applications to meet ongoing specific needs. The definition process includes coding of tables, profiles, dictionaries, screens, report format tables, and adhoc reports. • Evaluates requests for department/system modifications and enhancements; includes making modifications and thoroughly testing before moving to production. Ensures quality and integrity of data. • Works with customers to ensure effective and efficient use of supported applications. Responsible for the development and/or maintenance of thorough system related documentation. • Provides assistance in problem identification and resolution of daily production problems in a timely manner. • Analyzes production problems, takes appropriate correction action, and follows up on problems to ensure they have been resolved. • Investigates vendor application packages and participates in system selections. • Implements software solutions to support customer/organizational requirements. • Participates in projects/requests assigned by management: Completes assigned tasks within agreed upon time frames. Identifies any issues, barriers, or risks and brings them to management’s attention. • Manages projects assigned by manager based on written standards and procedures. Functions as the project manager/leader when assigned by management. • Provides training / knowledge transfer. Works closely with the Informatics Pharmacy Clinical Specialist in the Pharmacy, as well as with the clinical optimizers/trainers within IT/Informatics. • Monitors current application performance and makes recommendations to manager. Reviews daily performance issues and advises appropriate person(s).

🎯 Requirements

• BS Pharmacy or PharmD required • Current Pharmacy Licensure • Minimum two (2) years’ clinical experience, required. • Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT. • Hospital pharmacy experience preferred. • Minimum two (2) years’ experience working with Clinical IT applications, including design, testing, and troubleshooting problems and/or training, preferred. • Familiarity of application to be supported preferred.

🏖️ Benefits

• Accepts on-call responsibilities and responds with action, either by phone call or on-site as defined by Department Policy. • Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift. • Ability to sit for extended periods of time.