Laser Applications Specialist

🕒 February 2

🏄 California, Montana – Remote

🏄 California – Remote 🦬 Montana – Remote

💵 $65k - $110k / year

⏰ Full Time

🟢 Junior

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X-Series USA

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

Manufacturing

X-Series USA is a manufacturer and supplier of industrial metal fabrication and laser cutting equipment, producing machines such as BeamWELD, PlateLAZER, FlexLAZER, RailBLAZER, RoboFAB, X Drill-Saw, Press Brake, SheetLAZER, Auto SheetLAZER, TubeLAZER and related optional equipment, parts and service. The company serves structural/heavy industries and precision/general fabrication markets, offering laser technology, parts & service, quotes, dealer support and a video hub for customers. Based in Belgrade, MT, X-Series USA focuses on providing machinery for structural fabrication, precision sheet and tube cutting, and welding automation.

📋 Description

• Baselining/debugging new CNC equipment systems • Training new customers and operators on equipment operation, procedures, and best practices • Troubleshooting existing equipment systems • Performing data analysis to assess machinery performance • Documenting machine safety, maintenance, and operational reports • Reading and interpreting layout, electrical, pneumatic, and hydraulic diagrams/schematics • Collaborating with engineers, service managers, and customers • Reporting in an accurate, clear and thorough manner • Provide pre- and post-sales technical support to customers on CNC machine tools • Develop and optimize cutting parameters, and processes for customer applications • Assist with on-site or remote troubleshooting • Collaborate with customers to improve machine utilization and cycle times • Generate application reports, case studies, and technical documentation • Work alongside engineering, service, and sales teams to ensure customer satisfaction • Provide feedback for product improvements and customer pain points

🎯 Requirements

• Foundation of engineering technical knowledge such as a degree in Mechanical Engineering (ME) or Mechanical Engineering Technology (MET) (preferred, but not required) • Experience with CNC machine tools • Ability to read and interpret technical diagrams (layout/electrical/pneumatic/hydraulic) • Strong mechanical and electrical troubleshooting skills • Experience in laser cutting strongly preferred • Excellent communication and reporting skills • Self-motivated with strong customer-service orientation • Ability to problem solve methodically, and provide logical solutions • Must live within one hour of a major U.S. airport

🏖️ Benefits

• Above industry average tiered-pay structure: $65,000/yr - $110,000/yr • 401(k) Plan with up to 4% employer match • Medical, Dental, Vision • Paid Holidays • Flex Schedule: Up to 10 weeks off per year (4 weeks on, 1 week off) • All Expenses Paid: Hotel accommodations, air travel, rental car, food allowance, and mileage reimbursements