XELEO by Benefit Partner
B2B • Telecommunications • Energy
XELEO by Benefit Partner is a customer-communication and BPO services provider specializing in end-to-end, tailored customer service solutions. The company offers inbound call center voice support and written-channel (email, chat) customer care, with experienced leadership, transparent reporting, and rapid project setup. XELEO focuses primarily on clients in telecommunications, energy provision, and e-mobility, delivering outsourced customer support and process centralization for enterprise customers.
Telephone Customer Support – DE/EN/IT or DE/EN/FR
Job not on LinkedIn
November 4
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
🗣️🇮🇹 Italian Required
XELEO by Benefit Partner
B2B • Telecommunications • Energy
XELEO by Benefit Partner is a customer-communication and BPO services provider specializing in end-to-end, tailored customer service solutions. The company offers inbound call center voice support and written-channel (email, chat) customer care, with experienced leadership, transparent reporting, and rapid project setup. XELEO focuses primarily on clients in telecommunications, energy provision, and e-mobility, delivering outsourced customer support and process centralization for enterprise customers.
📋 Description
• Answer calls on behalf of our clients and provide 1st-level support for e-mobility and internet-related issues • Respond to questions about contracts and general inquiries • Document and track customer requests in the ticketing system • Collaborate closely with technical teams, back office and product management • Provide 24/7 customer support (one week per month on night shift)
🎯 Requirements
• Service-oriented with strong communication skills • Very good German and English language skills plus French or Italian • Basic technical understanding and an interest in learning new technologies • High-performance, stable internet connection (min. 20 Mbps download, 8 Mbps upload) • Residence in Hungary
🏖️ Benefits
• Long-term cooperation in a forward-looking inbound sector • Comprehensive onboarding and ongoing training opportunities • 100% remote (work from home) • Small perks and employee goodies
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