Founding Product Analyst

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XO Life

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧬 Biotechnology

💰 Seed Round on 2022-02

Healthcare Insurance • SaaS • Biotechnology

XO Life is a digital health platform known as ImpactMonitor™ that connects patients with healthcare professionals and pharmaceutical companies to provide enhanced digital treatment support. The platform is a one-stop-shop for providing a comprehensive suite of services, including digital product and therapy accompaniment, real-world patient insights, and pharmacovigilance. It aims to reduce the need for individual health apps by offering a unified space where Pharma and medical product manufacturers can easily connect with patients. XO Life focuses on improving patient outcomes through better-informed and supportive treatment processes. The company is rapidly expanding with a mission to become a trusted resource for patients seeking health information and support.

📋 Description

• Own product analytics infrastructure across the current stack: Snowflake, Superset, lightweight Python workflows, APIs, and Google Sheets • Build and extend the processing layer in Snowflake so downstream reporting and analysis become simpler, more reusable, and less fragile • Create self-serve analytics for Product and business stakeholders despite imperfect tooling, especially in Superset • Design tracking for new features by defining events, properties, and measurement requirements together with Product and Engineering • Maintain and update tracking and downstream reporting when product changes, schemas shift, or old logic breaks • Reconcile conflicting numbers across tools, reports, and source logic and create clearer metric definitions that stakeholders can trust • Own recurring reporting flows including product reporting, internal reporting, investor reporting, and client-facing reports/dashboards • Automate manual reporting work wherever possible, while being pragmatic about stakeholder needs, including outputs in Google Sheets or other non-standard formats • Run ad-hoc investigations and special analyses when dashboards are not enough, including pulling data from alternative sources or APIs when needed • Document the existing analytics and reporting setup so knowledge is not trapped in one person’s head • Identify tracking, schema, and instrumentation gaps proactively and work with Engineering to reduce reporting breakage over time • Help shape the next generation of the stack, including evaluating and leading the rollout of a modern product analytics platform such as Amplitude.

🎯 Requirements

• 5+ years of experience in product analytics, data analytics, or a similar hands-on role • Strong working knowledge of SQL and Snowflake or a similar cloud warehouse environment • Experience building intermediate processing tables, reusable data models, or data marts for downstream analytics • Strong BI experience, ideally with Superset, and/or tools such as Tableau, Looker, or Power BI • Comfortable with basic scripting in Python for analytics tasks, including pandas, JSON handling, simple scripts, and API-based data pulls • Experience designing and maintaining product tracking for features, events, properties, funnels, and retention metrics • Ability to debug broken reporting logic when schemas, instrumentation, or source systems change • Experience handling recurring reporting and keeping important reporting streams operational under imperfect conditions • Comfort using Google Sheets as a stakeholder-facing output surface when needed, even if it is not the ideal long-term solution • Strong understanding of product metrics such as feature usage, engagement, drop-off, funnels, cohorts, and retention • Strong communication and judgment: you can clarify ambiguous requests, align on definitions, and explain trade-offs clearly • Comfortable as a solo IC in a startup environment, including being a temporary bottleneck for important reporting while building better structure.

🏖️ Benefits

• 100% remote with best IT equipment • Regular team events