Order Fulfillment Specialist

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Xometry

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🏪 Marketplace

☁️ SaaS

🤝 B2B

💰 $250M Post-IPO Debt - Xometry on 2025-06

Marketplace • SaaS • B2B

Xometry is an on-demand manufacturing marketplace and AI-powered quoting platform that connects buyers to a vetted global network of suppliers for CNC machining, 3D printing, sheet and tube fabrication, injection molding and high-volume metal production. The company provides instant quotes, digital workflows for traceability and quality, enterprise solutions for scaling production, and compliance with industry certifications (ISO, ITAR, CMMC) to serve customers from prototypes to high-volume runs.

📋 Description

• Following and controlling the production processes of the orders given to the production partners (additive manufacturing, machining, sheet metal laser cutting and press brake bending, volume molding, etc.) • Ensuring project coordination by communicating with customers and production partners during the project. • Support of the manufacturing process: control of dates and dispatch, organization of delivery and quality control of the products. • Technical support to production partners. • Solving problems and special cases with customers and manufacturers that occur during order processing. • Undertaking the management of the relevant project between the production partner and the customer during the production period. • Following the logistics process of work packages from production partners. • Supervision of the processing of production orders, documentation in internal CRM and ERP systems. • Contacting the production partner for rework and/or remanufacturing for work packages with quality problems. • Working in coordination with quality, logistics and purchasing department.

🎯 Requirements

• Preferably graduated from Mechanical Engineering, Manufacturing Engineering, Materials and Metallurgical Engineering, Industrial Engineering etc. departments of universities. • Previous customer success, order management experience • Fluent in English (minimum B2 level) • Who wants to continue his career in the field of production technologies. • With good communication skills; will be able to maintain business relations with the customer, production network and in-house departments. • Thinking fast and easily adapting to changing conditions.

🏖️ Benefits

• Global Exposure: Immerse yourself in a global experience and collaborate with an international team hailing from over 20 countries in Europe and beyond. • Endless Challenges: Embrace never-ending challenges, working alongside talented teammates who share your passion for innovation. • Enjoy earning salary in Euro, food card benefits, complimentary private health insurance, and a transportation allowance. • Professional Development: Enjoy limitless opportunities for professional growth at one of the world's fastest-growing and successful companies in its category. • Team-Building Events: Engage in monthly team-bonding events and celebrate the success of the team with big parties every quarter. • In-Office Perks: Savor in-office perks such as unlimited coffee (our favorite is XometryLatte), breakfast, pizza days, tea and dessert breaks, and more. • Recognition and Gifts: Receive special gift boxes during significant moments in your Xometry journey. • Paid Birthday Leave: Your special day deserves special treatment - take a paid birthday leave to recharge and cherish precious moments with loved ones.