CRM Administrator

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🕒 August 26, 2025

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XS.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💳 Fintech

Fintech

XS. com is a multi-asset broker and fintech company that provides a range of financial services, including trading in shares, metals, energy, futures, cryptocurrencies, indices, and commodities. The company operates globally with multiple reputable licenses and offers dynamic leverage and various account types without minimum deposits. XS. com also provides advanced trading platforms like MetaTrader 4 and MetaTrader 5, catering to both individual traders and institutional partners. The company emphasizes safety, insurance, and security of funds, offering enhanced insurance and multilingual customer support. Additionally, XS. com offers partner programs, liquidity solutions, and fintech services.

📋 Description

• XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic CRM Administrator - Japan to join our team of experts! • Oversee and enhance CRM for optimal data capture, processing, and use aligned with business goals. • Continuously refine the CRM infrastructure to support sales and marketing. • Ensure database accuracy and integrity, implementing data segmentation to improve targeted marketing efforts. • Develop and execute personalized campaigns tailored to customer segments by behavior, preferences, and lifecycle stage. • Analyze customer data to identify trends and provide actionable insights to support sales and marketing improvements. • Coordinate with marketing, sales, and customer support to create cohesive strategies that boost engagement and retention. • Manage and execute multi-channel campaigns (email, push notifications, in-app messaging) to reach the right audience effectively. • Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.

🎯 Requirements

• Minimum of 2 years of CRM management experience within the financial services or Forex industries. • Proficiency in CRM, along with experience in other financial and Forex-focused CRM platforms. • Previous experience in FX business is a plus. • Native in the Japanese language. • Effective written and verbal communication skills in English. • Strong problem-solving skills and data-oriented. • Proactive and self-driven. • Excellent analytical skills.

🏖️ Benefits

• Competitive Remuneration • Work within a global and fast-growing organization • Friendly, supportive, positive, and professional team of experts • Multicultural and diverse environment • Full-time employment • Competition allowances • Allowances for special celebrations • Remote or Hybrid work conditions (depending on location)