Product Manager – Self-Service

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Xsolla

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🎮 Gaming

🛍️ eCommerce

☁️ SaaS

Gaming • eCommerce • SaaS

Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.

📋 Description

• Use product analytics daily to identify friction points, growth opportunities, and anomalies in the self-service experience, and turn these insights into product solutions. • Formulate hypotheses based on data, validate them against metrics and user behavior, and translate confirmed findings into the roadmap. • Ground planning and prioritization in metrics and expected impact, so roadmap decisions are consistently backed by data rather than opinions. • Plan and ship features and improvements with engineering and design; maintain clarity on timelines across multiple projects. • Combine quantitative signals with qualitative research (support tickets, surveys, interviews) to understand user behavior and needs in a self-service context. • Maintain internal and external documentation and share findings from data across teams.

🎯 Requirements

• 4+ years of experience in product management within SaaS, e-commerce, fintech, or gaming — ideally with self-service or product-led growth products. • Strong analytical skills: confident SQL, hands-on experience with product analytics tools (Amplitude, GA4, or Looker), funnel and cohort analysis. • Proven ability to find insights in data, turn them into hypotheses, and validate them. • Track record of product decisions and improvements driven by data. • Excellent problem-solving skills, proactive mindset, and attention to detail. • Verbal and written communication skills in English. • Familiarity with Agile/Scrum practices and Jira/Confluence. • Nice to Have: Experience with payments, game commerce, or developer-facing platforms. Hands-on experience with BigQuery, Tableau, or Python for analysis.