Xsolla
Gaming • eCommerce • SaaS
Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.
Senior Conversion Optimization Analyst
Job not on LinkedIn
September 24
Xsolla
Gaming • eCommerce • SaaS
Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.
📋 Description
• Build end-to-end monitoring of conversion across games, regions, payment methods, PSPs/banks/acquirers. • Investigate low-performance signals and identify root causes of conversion decline. • Detect repeatable patterns and scale solutions across all traffic. • Develop and implement statistical and ML models (anomaly detection, trend forecasting, recommendation systems). • Set up prioritized alerting and response protocols (runbooks, task routing). • Coordinate follow-up actions with internal teams (Product, AFS, Data, Partner Success) to drive decision-making. • Maintain a unified knowledge base: incidents, hypotheses, solutions, metrics, and decisions. • Contribute to internal reports, partner updates, and strategic planning of improvements. • Structure and expand findings from the product data analytics team and shift Payments team toward proactive, data-driven optimization. • Periodically communicate with external partners regarding conversion issues and improvements.
🎯 Requirements
• 3–5+ years of experience in data analytics. • Advanced proficiency in SQL and Python. • Hands-on experience with time series analysis, anomaly detection, and forecasting. • Strong understanding of conversion funnels and end-to-end payment processes. • Experience building data pipelines, dashboards, alerting systems, and automating reporting. • Experience documenting processes and maintaining knowledge bases. • Strong communication skills: ability to translate analytical findings into clear recommendations for teams and partners. • Excellent documentation practices; ability to manage multiple investigations simultaneously and apply structured problem-solving approaches. • Ability to bring order to chaos: documentation, runbooks, backlogs, clear SLAs/prioritization. • (Nice to have) Experience in product operations, fintech, gaming, or payments. • (Nice to have) Familiarity with interpreting payment response codes, payment flows, and PSP behavior. • (Nice to have) Experience with routing/ranking of payment flows (pay-rank). • (Nice to have) Experience designing and analyzing A/B tests.
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