
201 - 500 employees
Founded 2015
☁️ SaaS
🤖 Artificial Intelligence
🤝 B2B
SaaS • Artificial Intelligence • B2B
XTEL is a leading global SaaS enterprise software provider specializing in AI-first revenue management solutions for consumer packaged goods (FMCG/CPG) companies. The company offers a cloud-native platform covering augmented AI data management, trade promotion management, advanced analytics, assortment, and retail execution, serving 400+ global brands and managing over €100 billion in annual trade spend. Founded in 2015 and backed by Bain Capital, XTEL focuses on AI-enabled automation and enterprise-scale deployments, partnering with Microsoft/Copilot to accelerate product innovation and global expansion.
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201 - 500 employees
Founded 2015
☁️ SaaS
🤖 Artificial Intelligence
🤝 B2B
SaaS • Artificial Intelligence • B2B
XTEL is a leading global SaaS enterprise software provider specializing in AI-first revenue management solutions for consumer packaged goods (FMCG/CPG) companies. The company offers a cloud-native platform covering augmented AI data management, trade promotion management, advanced analytics, assortment, and retail execution, serving 400+ global brands and managing over €100 billion in annual trade spend. Founded in 2015 and backed by Bain Capital, XTEL focuses on AI-enabled automation and enterprise-scale deployments, partnering with Microsoft/Copilot to accelerate product innovation and global expansion.
• Ensure highly available, resilient, and maintainable systems to support our business growth model, with a focus on Automation, Monitoring, Continuous Integration, and Delivery. • Develop and implement automated provisioning solutions for applications and infrastructure. • Provision and maintain cloud infrastructures in Azure. • Provide operational and system expertise to software delivery teams. • Resolve issues reported via Service Desk systems. • Optimize information access, server infrastructure performance, and integrity. • Maintain documentation including server build docs, configuration standards, and infrastructure architecture. • Develop corrective action plans and Root Cause Analysis documents for internal and client distribution. • Execute activities for automating and streamlining infrastructure operations and DevOps processes. • Build and maintain tools for deployment, monitoring, and operations — leveraging the latest technologies including Agentic AI. • Ensure that the technical environment is properly monitored and correctly used, with timely resolution of technical issues. • Identify system performance issues and oversee the development and use of tools to resolve them. • Support and maintain both customer-facing production environments as well as QA and Development environments. • Report and manage risk in line with ISO 27001 controls. • Preserve assets, information security, and control structures.
• Bachelor's degree in a technical/STEM field (Science, Technology, Engineering, or Mathematics) or equivalent work experience • At least 3 years of relevant experience in a DevOps or Cloud Engineering role • Understanding of various DevOps tools for developing and managing digital pipelines • Knowledge of Azure cloud platform, including but not limited to: Azure Kubernetes Services, Log Analytics, Function Apps, Logic Apps, Storage Accounts, Synapse Analytics, Analysis Services, Azure Data Factory, and Azure Databricks • Knowledge of Azure DevOps and CI/CD pipelines • Knowledge of Entra ID and Group Policy Objects (GPOs) • Knowledge of Terraform and Terragrunt • Knowledge of TCP/IP and networking protocols such as HTTP and DNS, with understanding of all layers of a web services technology stack • Fluent English
• Full Remote working set-up • A valuable learning experience in an international and fast-growing company • The opportunity to grow your technical skills in a cutting-edge cloud and DevOps environment • A collaborative and supportive team environment • Exposure to innovative technologies and complex enterprise systems in a dynamic business context
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