Collections Supervisor

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Yapp

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

🔥 Funding within the last year

💰 Pre seed on 2025-10

Consulting • Logistics • Marketing

<Yapp> is a SaaS HR technology platform that centralizes and guides recruitment and selection processes for companies. It combines an applicant tracking system with a decision-guidance methodology (described as a 'GPS'), AI-driven candidate analysis and matching, automated communications (WhatsApp, email, SMS), real-time dashboards and reports, and optional consulting/auditing services to optimize hiring and candidate experience.

📋 Description

• Supervise Accounts Receivable, Collections, or Credit & Collections activities • Lead and support the collections team • Monitor AR/Collection KPIs including DSO, Aging, delinquency, and recovery rate • Conduct complex collection negotiations and handle customer escalations • Support collection operations for corporate and international clients • Use financial ERP systems and advanced Excel for reporting and analysis • Improve collection processes and automation • Collaborate with accounting, legal, and consulting teams serving organizations in Brazil and the United States

🎯 Requirements

• Bachelor’s degree in Accounting, Business Administration, Economics, or related fields • Previous experience in Accounts Receivable, Collections, or Credit & Collections • Previous experience leading a team • Strong knowledge of AR/Collection KPIs such as DSO, Aging, delinquency, and recovery rate • Experience with complex collection negotiations and customer escalations • Advanced Excel skills • Experience with financial ERP systems • Analytical, results-oriented, and strong communication skills • Advanced English, assessed during the interview • Experience in accounting firms, BPO, outsourcing, or professional services • Experience with B2B collections and corporate clients • Experience with international clients or cross-border operations • Knowledge of PDD, credit analysis, and credit policies • Experience with Power BI or other data visualization tools • Knowledge of LGPD/CDC and collection-related regulations • Experience with collection automation and process improvement • Addressed to people with disabilities

🏖️ Benefits

• Dynamic culture valuing collaboration and partnership • Opportunities to work in the international market • Continuous development through training and capacity-building programs • Diversity, inclusion, and equity initiatives • Home office / remote work