Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🦁 Africa – Remote

💵 $17k - $26k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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YLabs

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🍽️ Food & Beverage

📣 Marketing

Consulting • Food & Beverage • Marketing

YLabs is a leading global design and research organization focused on amplifying youth power, agency, and opportunity. Founded in 2016 at the Harvard Innovation Lab, YLabs operates in Sub Saharan Africa, South Asia, and Central America, crafting solutions to address critical challenges related to young people's health and wellbeing, climate resilience, and economic opportunities. The team comprises physicians, designers, economists, developers, public health professionals, and educators, leveraging a human-centered design approach combined with adolescent health expertise to tackle global issues affecting youth.

📋 Description

• Manage day-to-day People Operations, including onboarding, offboarding, employee requests, benefits administration, and personnel records • Execute recruitment for individual-contributor and coordinator-level roles from sourcing and screening through interviews, candidate communication, and offers • Identify operational gaps and create or improve processes, tools, workflows, and HRIS practices • Own problems and initiatives from planning through completion, escalating issues when appropriate • Build relationships across a distributed team and support staff wellness and connection • Organise team events and the annual retreat • Use feedback and pulse survey data to improve the employee experience • Manage Google Workspace and other software access, equipment and supplies, vendors, contracts, documentation, and compliance records • Partner with the Deputy Director, People Operations to execute priorities and shape the function as YLabs grows

🎯 Requirements

• 3–6 years of experience in operations, people operations, HR, administration, or a related field • Experience in an NGO, research institute, social impact organisation, or distributed/multi-country organisation is a plus • Highly organised and able to manage multiple priorities independently • Ability to build and improve operational systems • People-centered judgment, discretion, and empathy • Experience supporting or managing recruitment processes, including sourcing, screening, interview coordination, candidate communication, and offer logistics • Ability to exercise autonomy and judgment • Clear and professional verbal and written communication • Curiosity, initiative, and willingness to challenge existing processes • Experience supporting a distributed, multi-country team is desirable • Experience managing vendor or contract relationships is desirable • Experience with an HRIS such as BambooHR is desirable • Experience in a growing or evolving organisation where processes are still being built is desirable • Satisfactory background checks and criminal record clearances required as a condition of employment

🏖️ Benefits

• Travel for in-person meetings or off-sites fully reimbursed • Compensation regionally benchmarked and based on level and location • Equal-pay principles and competitive regional/national salary benchmarks • Confidential application handling • Equal employment opportunity