Senior Professional Services Consultant

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🕒 2 days ago

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Yoodli AI Roleplays

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

☁️ SaaS

📚 Education

Artificial Intelligence • SaaS • Education

Yoodli AI Roleplays is a SaaS platform that uses AI-powered, real-time roleplay simulations to help individuals and enterprise teams practice and improve communication skills—sales pitches, interviews, presentations, manager coaching, and public speaking. It offers customizable scenarios, multi-persona simulations, instant feedback on content and delivery, analytics to track progress and certification, and integrations with enterprise learning systems; the service is SOC 2 Type II certified and GDPR compliant.

📋 Description

• Lead Technical Implementations Own post-sale onboarding with a focus on LMS, HRIS, CRM, Convo Intelligence, SSO, and web embed integrations • Configure complex workflows and reporting solutions • Serve as the technical lead in customer rollout projects • Customize and Build Content Create tailored roleplays, personas, and scorecards aligned with customer workflows • Ensure training and content are embedded and role-relevant for end users • Collaborate Across Teams Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (pre-sales and scoping) to create a seamless customer experience • Clearly delineate responsibilities with other teams to reduce overlap and ensure efficiency • Define standard operating procedures • Collaborate on better professional services pricing and packages

🎯 Requirements

• Have 7+ years of experience in professional services, implementation consulting, or sales engineering in SaaS • Are comfortable with both technical configuration (integrations, reporting workflows, system setup) • Thrive in cross-functional environments, balancing Customer Success, Support, and Sales Engineering touchpoints • Are eager and hungry to learn and teach—excited to share your expertise as a technical advisor while delivering immediate impact • Enjoy translating customer needs into scalable, high-quality solutions

🏖️ Benefits

• Competitive compensation ($160,000 - $185,000) + meaningful equity • Full benefits: healthcare, dental, vision, 401k, flexible PTO • High-impact, mission-driven work with direct customer feedback loops • Work with a humble, driven, deeply collaborative team • A product you’ll use and believe in – every single week

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