Data & Insights Manager

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🕒 April 20

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Your Golf Travel

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

👥 B2C

⚽ Sports

🛍️ eCommerce

B2C • Sports • eCommerce

Your Golf Travel is a consumer-focused travel company specializing in golf holidays and golf-related travel packages. Based in London, it sells flights, accommodations and tailored golfing experiences, emphasizing customer service, sales and online booking channels. The company highlights strong employee development, familiarisation trips, and an active internal culture as it grows.

📋 Description

• Analyse customer data and build an understanding of Your Golf Travel’s customers across acquisition, booking behaviour, trip type etc, repeat patterns and lifetime value. • Translate data into clear, commercial insights to inform marketing strategy, CRM, and partner strategy. • Review current data quality, structure and depth across customer, marketing and commercial datasets. • Coordinate post-campaign analysis to assess performance vs objectives and identify learnings. • Perform detailed analysis to identify patterns, trends, and anomalies that inform business decisions. • Act as a centralised customer insight hub supporting the business to ensure our company value of “Customer First, Always” drives our strategy and plans. • Own company-level third-party tracking and research programmes, managing agency relationships, research design, outputs and interpretation eg brand tracking.

🎯 Requirements

• Significant experience in data, insight and analytics roles within a customer-led business (travel, e-commerce or similar preferred). • Experience working with CRM/Marketing team and strong background in customer data analytics, marketing campaign analysis and performance measurement. • Proven ability to turn complex data into clear, actionable insight for non-technical stakeholders. • Experience building dashboards/visualisation tools eg ideally (Tableau, Power Bi, Google Looker Studio) along with KPI frameworks and reporting that drive decisions. • Experience using (SQL, Python, R) to extract and manipulate data for reporting and insights • Comfortable owning insight end-to-end: from data quality through to senior-level storytelling. • Degree, qualification or formal training in data science or statistics.

🏖️ Benefits

• 25 days holiday, increasing by 1 day per year of service (up to 28 days), plus the option to buy back up to 5 extra days each year. • Familiarisation trips to top golf and holiday destinations in the UK and overseas, plus exclusive discounts on golf holidays, flights, and hotels. • Be part of our annual company away trips for top performers and benefit from structured training and personalised development plans. • Save on top golf and sports brands, including Taylormade, Under Armour, and Ping. • Subsidised health club memberships, a fully funded Employee Assistance Programme (EAP), and a Cycle to Work scheme. • Access our Electric Car scheme with Octopus EV and make your commute greener. • Receive honest feedback, regular coaching sessions, and the opportunity to grow within a dynamic and supportive team.