Virtual Navigator

Job not on LinkedIn

🕒 April 22

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

YRGCARE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🧘 Wellness

📱 Media

Wellness • Media

YRGCARE is a consumer-facing care and wellness organization (based on its name and public messaging) that appears to be undergoing a website upgrade and visual rebrand. The company is previewing a new logo and maintains a public YouTube presence with subscribers, indicating an emphasis on external branding and communications. Available information is limited to branding and site-update messaging rather than specific services or products.

📋 Description

• Utilize various tools for social media outreach, including WhatsApp groups, to reach individuals at risk of HIV & STI who are currently not covered by NACO programs. • Set and achieve monthly targets for outreach and convert engaged individuals to undergo risk assessment, access HIV & STI counselling, testing/screening, and treatment services. • Provide information on sexual health, HIV and STIs risk behaviours, prevention practices, benefits of treatment for HIV-positive individuals, partner testing, and mental health. • Maintain strict client confidentiality and ensure respectful, non-judgmental communication across all digital platforms . • Prepare and use a due list of clients needing follow-up and referrals, coordinating with counsellors to complete these tasks. • Document key message areas based on client interactions, ensuring messages are vetted by the counsellor and manager according to SOPs for content creation. • Record and maintain a log of any issues or adverse events encountered during client interactions to help prepare training content. • Take overall responsibility for the client's journey through various services, including HIV screening, confirmatory testing, follow-up, and linkages to ART and SSK services as necessary. • Maintain all necessary documentation related to services provided to clients as required by the project. • Undertake any other tasks assigned by the supervisor within the project's scope.

🎯 Requirements

• Proven experience in digital outreach, social media engagement, or online client interaction. • Creativity in developing engaging content such as posts, reels, and messages. • Strong understanding of sexual health, HIV, and STIs (preferred). • Excellent written and verbal communication skills. • Ability to maintain confidentiality and demonstrate empathy in client interactions. • Flexibility to work in remote or hybrid settings , including non-standard hours if required. • Open to candidates returning to the workforce after a career break. • Multilingual capabilities are preferred. • Experience leading digital interventions/service delivery and data management through online platforms. • Experience in digital intervention management, including scoping, planning, managing, and assessing impact/outcomes, with an understanding of IT and HIV/AIDS. • Adequate technical understanding of backend operations of online platforms for service delivery in Public Health/HIV&AIDS. • Analytical skills for preliminary data crunching and course corrections, preferably with knowledge of Google Analytics and data from social media and dating apps. • Excellent written and oral communication, liaison, and negotiation skills. • Self-motivated, with the ability to lead project activities independently with minimal supervision.