Digital Consultant, CPQ/Logik

🕒 February 3

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Zaelab

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $250k Seed Round on 2013-12

B2B • eCommerce • SaaS

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Support the delivery of CPQ and Quote-to-Cash initiatives, contributing to solution design, configuration, and implementation. • Participate in client-facing discussions, solution reviews, and technical problem-solving sessions. • Collaborate with project teams to ensure delivery milestones are met with quality and consistency. • Assist in designing Quote-to-Cash processes, including product modeling, pricing strategies, discounting, approvals, and order fulfillment workflows. • Configure product configurators using technologies such as Logik.ai (ServiceNow CPQ) under guidance from senior team members. • Help translate business requirements into functional specifications aligned with platform best practices. • Participate in business and technical discovery sessions, helping to assess current-state systems and define requirements. • Support business process mapping and contribute to functional and architectural documentation. • Assist with gap analysis to identify opportunities for process optimization through CPQ capabilities. • Contribute to configuration, development, and testing of CPQ solutions. • Work closely with developers and architects to ensure designs are implemented accurately. • Troubleshoot functional and technical issues, escalating complex problems as needed. • Support integration efforts connecting CPQ with commerce platforms, ERP systems, and other enterprise applications. • Assist in building prototypes and proofs of concept to validate requirements and solution approaches. • Learn and apply integration patterns and best practices under the guidance of senior team members.

🎯 Requirements

• 3-5 years of experience in consulting, solution delivery, or technical implementation roles • Experience with CPQ, Quote-to-Cash, B2B Commerce, or product configuration solutions • Familiarity with ServiceNow, Logik.ai, or similar CPQ platforms • Exposure to integrating CPQ with CRM, ERP, or commerce platforms • Hands-on experience with web technologies (JavaScript, REST APIs) • Strong analytical and problem-solving skills • Excellent communication skills with the ability to collaborate with both technical and business stakeholders • Ability to work in a fast-paced consulting environment and manage multiple priorities • Bachelor's degree in Computer Science, Information Systems, Business, or related field • Experience in digital commerce, service modernization, or customer experience projects (Nice to Have) • Background in Manufacturing or B2B industries (Nice to Have) • ServiceNow Certified System Administrator or Application Developer (Nice to Have) • Salesforce CPQ Specialist or Revenue Cloud Consultant certification (Nice to Have) • Exposure to AI-driven workflows or automation tools (Nice to Have)

🏖️ Benefits

• Unlimited Vacation/PTO • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title