Lead CPQ Solution Engineer

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Zaelab

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $250k Seed Round on 2013-12

B2B • eCommerce • SaaS

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Lead discovery sessions with prospective clients to understand business processes, quoting requirements, pricing models, and order orchestration needs. • Develop accurate project estimates including timelines, resource plans, and budget expectations. • Translate client requirements into clear functional designs and technical solution architectures. • Design and deliver tailored product demonstrations that highlight the value of Logik.ai and ServiceNow Sales and Order Management, & ServiceNow CPQ solutions. • Collaborate with sales teams to craft compelling solution narratives and presentations aligned to specific industries and use cases. • Serve as the primary technical advisor during the sales cycle, addressing customer questions and guiding solution decisions. • Support the development of proposals and Statements of Work with detailed scope definitions, assumptions, and implementation approaches. • Conduct technical workshops, architecture sessions, and solution deep dives with prospects and clients. • Ensure smooth handoff from presales to delivery by documenting requirements, solution designs, and project scope. • Participate in project kickoff sessions to align delivery teams on client expectations and solution architecture. • Provide ongoing advisory support to delivery teams and project leadership when needed.

🎯 Requirements

• 7+ years of experience implementing or architecting CPQ, order management, or enterprise commerce solutions. • Hands-on experience with ServiceNow CPQ (Logik.ai) or ServiceNow Sales and Order Management strongly preferred. • Experience designing complex pricing models, product configuration logic, and quote-to-cash workflows. • Strong understanding of enterprise architecture concepts including integrations, APIs, and system orchestration. • Experience supporting enterprise pre-sales cycles including demos, solution architecture, and proposal development. • Ability to translate complex technical concepts into clear business value for executive and technical stakeholders. • Excellent communication, facilitation, and presentation skills. • Experience working with cross-functional teams including sales, delivery, finance, and product teams. • Preferred Experience • Experience with enterprise platforms such as Salesforce, ServiceNow, or other CPQ ecosystems. • Familiarity with enterprise lead-to-cash processes and order orchestration frameworks. • Experience working in consulting or professional services environments. • Certifications in ServiceNow or relevant partner platforms.

🏖️ Benefits

• Unlimited Vacation/PTO • Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title