Medical Billing and Revenue Cycle Administrator

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Zappy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

🤝 B2B

🎯 Recruiter

🏢 Enterprise

B2B • Recruitment • Enterprise

Zappy is an operations outsourcing and talent placement company that provides dedicated, pre-vetted international teams for customer support, growth operations, technical support, content moderation, data processing, and trust & safety. They deliver flexible, scalable support (fractional to dedicated) with competitive hourly pricing and global coverage from LATAM, South East Asia, and South Africa, serving startups and enterprises across sectors like AI, fintech, eCommerce, mobility/delivery, short-term rentals, and real estate. Zappy positions itself as a talent matchmaker and managed-services partner focused on reducing overhead, meeting KPIs, and enabling 24/7 operations since 2016.

📋 Description

• Oversee the full revenue cycle from onboarding through reconciliation • Manage patient onboarding and payment workflows (HYFIN system) • Audit active patient memberships to ensure correct enrollment in payment plans • Verify and process pharmacy-related charges accurately • Generate biweekly revenue reports broken down by membership type • Communicate with patients via email regarding billing questions, payment issues, and outstanding balances • Ensure all charges are accurate and reconciled in a timely manner • Maintain accurate financial documentation and internal records • Communicate with insurance companies and labs to confirm correct diagnosis coding for bloodwork • Complete and track prior authorizations for medications • Proactively follow up to prevent care delays • Monitor incoming faxes and triage appropriately • Manage scanned mail and digital documentation • Maintain organized patient records within the EMR • Own and maintain operational spreadsheets • Assist with additional administrative tasks that improve provider efficiency

🎯 Requirements

• Strong experience in medical billing and revenue cycle management • High proficiency with EMR systems (required) • Experience completing prior authorizations • Experience communicating with patients and insurance providers • Strong written English communication skills • Proficiency with spreadsheets and reporting • Ability to work independently and solve problems without constant supervision

🏖️ Benefits

• Flexible location • Competitive hourly compensation based on experience