AI Operations Reporting & Analytics Analyst

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🔥 12 hours ago

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Zealogics Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Zealogics Inc. is a global technology company headquartered in New Jersey, specializing in IT consulting, engineering, and systems implementation. Founded in 2012, Zealogics provides a wide array of services, including software and hardware engineering, digital transformation, cloud solutions, artificial intelligence, and low-code development. The company aims to empower businesses across various industries such as semiconductor, automotive, finance, healthcare, telecom, and retail, with innovative and scalable solutions that enhance efficiency, agility, and customer experience. Zealogics partners with clients to understand their unique needs, delivering tailored solutions to achieve their business goals.

📋 Description

• Lead the maintenance, governance, and continuous improvement of AI Operations dashboards, scorecards, KPIs, and reporting assets. • Ensure operational, consumption, billing, and performance reporting remains accurate, reliable, and actionable. • Track adoption, usage, consumption, cost, billing, capacity, and operational performance trends across AI platforms and services. • Deliver recurring executive, operational, financial, and consumption reporting packages. • Analyze operational and financial data to identify trends, risks, opportunities, and areas requiring attention. • Investigate reporting discrepancies, consumption anomalies, and unexpected usage patterns to determine root causes and recommend corrective actions. • Perform deep-dive analysis of AI operational, financial, adoption, and consumption data. • Correlate data from multiple sources to provide meaningful insights and recommendations. • Develop executive-ready summaries, trend analysis, and operational performance narratives. • Oversee consumption monitoring, utilization reporting, billing visibility, and cost transparency processes. • Support forecasting, budgeting, chargeback, and show back reporting activities. • Identify opportunities to improve operational efficiency and optimize resource utilization. • Partner with Finance to support AI consumption reporting and cost management activities. • Maintain reporting standards, data quality controls, metric definitions, support documentation, and reporting governance processes. • Ensure consistency and integrity of operational, financial, and consumption reporting. • Support operational audits, compliance reporting, and governance reviews. • Partner with Operations, Support, Engineering, and Finance teams to resolve reporting questions, data issues, and operational reporting needs.

🎯 Requirements

• 7+ years of experience in Technology Operations, Service Management, Business Intelligence, Reporting, Analytics, FinOps, or similar operational functions. • Advanced proficiency in: Power BI, Microsoft Fabric, Microsoft Excel (advanced formulas, Power Query, Pivot Tables, data analysis), SQL • Experience working with large operational, financial, and consumption datasets. • Strong understanding of reporting governance, data quality management, and operational analytics. • Experience supporting cloud-based, consumption-driven technology services. • Demonstrated ability to independently analyze complex datasets, identify trends and anomalies, and develop actionable recommendations. • Experience producing executive-level operational and financial reporting. • Strong stakeholder management, communication, and presentation skills.

🏖️ Benefits

• Fully remote opportunity