Support Representative

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July 4

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Logo of Michael & Associates, Attorneys at Law

Michael & Associates, Attorneys at Law

B2C • Legal • Crime

Michael & Associates, Attorneys at Law is a criminal defense law firm located in Austin, Texas. Founded by Ben Michael, an award-winning attorney with nearly a decade of experience, the firm specializes in defending clients against various criminal charges, including DWI, drug possession, assault, and more. With a team of highly experienced attorneys, Michael & Associates aims to provide personalized, high-quality legal representation, ensuring clients receive the best possible outcomes while prioritizing communication and transparency throughout the legal process.

51 - 200 employees

👥 B2C

📋 Description

•At Michael & Associates, we’re not just defending clients—we’re revolutionizing what criminal defense can be. •You’ll be at the forefront of our client experience, the first point of connection between clients and the powerhouse team of attorneys ready to fight for them. •Handling 50-100 inbound calls a day, you’ll serve as the welcoming voice that not only answers client inquiries but truly engages them. •You’ll be the critical link guiding clients from their first call to a formal consultation with our legal experts. •If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. •Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.

🎯 Requirements

•Experience in a call center environment is required (this is a non-negotiable qualification). •We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders. •This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

🏖️ Benefits

•Salary Range: $6 – $9 per hour (based on your experience and performance) •Enjoy a permanent work-from-home setup!

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