Emergency Case Management Personal Financial Educator

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Zeiders Enterprises, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.

📋 Description

• Serve as the designated point of contact for Sailors, families, DoD civilians, and families seeking financial services and transition support • Participate in emergency response exercises conducted by the Region or Installation • Liaise with military community agencies • Provide intensive emergency case management services • Coordinate family services and referrals using installation, community, state, intrastate, and federal resources • Support public awareness campaigns such as Ready Navy • Implement emergency response plans during humanitarian-response situations • Assist families with forms, requirements, explanations, directions, displacement, and transition processes • Execute Emergency Family Assistance Center responsibilities • Prepare and conduct management briefings on training and exercises • Maintain communication with CNIC, Naval Intelligence (N1), and local military installations regarding resources and policies • Enter and track information, referral, consultation, education, IDS, and emergency-preparedness services in FFSMIS and NFAAS • Coordinate and deliver Personal Financial Management classes and workshops • Provide initial and refresher Command Financial Specialist training and support Command Financial Specialists • Provide in-person support aboard Navy ships for shipboard events and Return and Reunions • Deliver individualized financial counseling while maintaining ethical standards • Use collaboration platforms, video conferencing, and project management tools for communication and virtual services • Perform basic technology troubleshooting • Maintain current knowledge of personal finance and financial counseling • Support marketing and outreach initiatives • Provide rotational coverage for the Family Information Call Center • Perform other assigned duties

🎯 Requirements

• Candidates must reside in Japan • Bachelor’s degree from an accredited college, or equivalent education and experience • Must possess and maintain national certification as an Accredited Financial Counselor, or have completed the required 1,000 hours of experience to obtain it • At least two years of experience providing financial education, training, and one-on-one financial counseling • Experience presenting and facilitating financial-management training for large and small groups • Experience using digital technology for virtual training • Experience conducting one-on-one consultations of varying complexity • Knowledge of assessment-tool development and execution, including surveys • Knowledge of the military and challenges of military life • Thorough understanding of personal-financial-management issues affecting service members and families • Proficiency with technology tools for virtual service delivery, communication, and collaboration • Knowledge of social services and community resources • Knowledge of adult-education principles and training-curriculum development • Effective verbal and written communication skills • Proficiency in Microsoft Office Suite and ability to prepare management reports • Schedule flexibility, including some weekends, after-hours, and extended shifts • Must meet naval shipboard requirements if deployed • Must have access to U.S. Government facilities and systems • U.S. citizenship required • Valid driver’s license, passport, transportation, and auto insurance required • Must successfully complete pre-employment and government background investigations, including FBI fingerprints • Must obtain required medical and dental health screenings for remote-location travel • Must currently possess or be able to obtain a U.S. passport • Must have a quiet workspace with stable internet when not traveling • Ability to lift up to 20 pounds may be required

🏖️ Benefits

• Remote work arrangement • Up to 6 months of travel opportunities to provide in-person support at worldwide locations and aboard Navy ships • Reasonable accommodations for individuals with disabilities • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities