Senior Business Analyst, Sales Operations

Job not on LinkedIn

3 hours ago

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Logo of ZEISS Group

ZEISS Group

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023).

10,000+ employees

📋 Description

• Act as Salesforce superuser and first level support for Sales and corporate users. • Utilize tools such Databases (Azure and SQL) and Power BI to generate periodic and ad-hoc reports to analyze customer purchasing patterns, customer segmentation and generate insights on customer product mix and enhancements, to support continued growth and profitability of the ECP channel. • Analyze performance indicators (KPIs), customer behavior, and market trends to recommend strategic actions. • Create and automate reports and dashboards to track goals, sales pipeline, quarterly business reviews and sales growth opportunities. • Manage weekly Region-specific calls with Sales teams and Management to uncover areas of growth opportunities and provide business/customer trends and insights to help shorten sales cycle and drive sales growth. • Able to effectively communicate and present findings and results of analysis to senior levels of Management, as needed. • Be able to think creatively and grasp/present complicated topics to a variety of levels within the organization. • Participate in project teams to develop / enhance commercial programs and information systems. • Prepare content and participate in recurring training sessions for Sales team members, as needed. This includes New Hire trainings, as well as periodic spot trainings on a variety of Sales Operations topics, including use and customization of reports and dashboards. • Perform additional responsibilities as required.

🎯 Requirements

• BS in Economics, Statistics, Business Info Systems, Finance or related field • Minimum 10 years related professional level experience. • Optical industry experience preferred. • Must have advanced Excel, analytical, math and statistical data analysis skills. • Extensive experience with SAP, SQL, Salesforce, Power BI, etc. required in increasing complexity. • Experience in scoping, creating and automating a variety of reports/dashboards, focusing on sales mixes, customer trends, and sales growth opportunities. • Must have high attention to detail and proven organization / planning / communication skills • Ability to lead projects and coordinate with other departments. • Possess outstanding interpersonal relationship and communication skills.

🏖️ Benefits

• Medical • Vision • Dental • 401k Matching • Employee Assistance Programs • Vacation and sick pay

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