LTL Operations Support Specialist

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Zelh

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

Zelh is a US-based company specializing in AI-powered staffing solutions to streamline logistics operations and provide strategic outsourcing and outstaffing services. The company focuses on helping businesses expand teams, improve workflow, and significantly reduce payroll costs. Zelh offers services across various industries, including logistics, engineering, accounting, and technology. The company prides itself on its ability to offer long-term staffing solutions, handle HR compliance, and support businesses with talented HR and TA experts to optimize workflow processes. With offices in the USA, Poland, Ukraine, and Serbia, Zelh is well-positioned to offer diverse and skilled workforces to meet its clients' needs.

📋 Description

• Enter, validate, and update shipment details in Odyssey’s Transportation Management System (TMS). • Audit load information to confirm alignment between shipment execution, carrier contracts, and client requirements. • Support margin protection by ensuring accurate rating, accessorial charges, and fuel surcharge application. • Reconcile discrepancies between shipment data, carrier invoices, and client billing records. • Ensure all required shipment documentation (BOLs, PODs, invoices) is received, validated, and uploaded into systems. • Maintain audit-ready records to support internal controls and client reviews. • Follow defined SOPs and work instructions to ensure compliance with Odyssey’s quality standards. • Escalate recurring issues or exceptions to the Process Improvement Supervisor for resolution. • Assist Audit Support Specialists by validating carrier invoices against contracted rates and shipment data. • Flag discrepancies, overcharges, or missing documentation for corrective action. • Provide administrative support for overcharge recovery and resolution workflows. • Support client billing accuracy by ensuring complete and timely documentation. • Execute repeatable transactional tasks to free up onshore operations for higher-value client engagement. • Provide feedback on recurring issues, workflow inefficiencies, or opportunities for automation. • Participate in training sessions and knowledge sharing to enhance offshore team capabilities. • Collaborate daily with Audit Support Specialists and Supervisors to ensure priorities are aligned.

🎯 Requirements

• Associate or Bachelor’s degree in Business, Accounting, or Supply Chain preferred (or equivalent work experience). • 1-2 years of logistics, audit, billing, or data-entry experience (LTL or 3PL experience strongly preferred). • Strong attention to detail with ability to process high volumes of data accurately. • Proficiency in Microsoft Excel (lookups, basic formulas, data validation). • Experience with TMS or ERP platforms preferred; exposure to freight audit or carrier billing systems a plus. • Excellent written and verbal communication skills in English. • Ability to follow structured workflows and escalate issues appropriately.

🏖️ Benefits

• 10+ business days of paid time off • Team building and corporate events • Equipment provided • A supportive team